At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant retail environment.
- Company: Join Le Creuset, a brand rich in history and innovation since 1925.
- Benefits: Enjoy a dynamic workplace with opportunities for growth and creativity.
- Other info: Flexible hours and a supportive team culture await you.
- Why this job: Be part of a legacy that transforms cooking into cherished memories.
- Qualifications: Retail or customer service experience; passion for cooking is a plus.
The predicted salary is between 11.7 - 14.3 £ per hour.
About
Creuset: At Le Creuset, every dish begins with a story - and every story begins with people.
Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories.
Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life.
Were not just creating cookware were creating moments that last a lifetime.
If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story.
The Recipe for Success: Role Summary
Are you ready to stir up success and serve exceptional experiences?
Were looking for a passionate Sales Assistant - Keyholder to join our retail team and help us cook up something extraordinary.
- Ingredients: Key Responsibilities
- Whats on your Daily Menu: These are the everyday ingredients youll be working with:
- Customer Service: Be the friendly face that greets our guests and offers expert advice on our premium cookware range.
- Sales: Season your day with sales techniques, product demos, and upselling to hit those tasty targets.
- Product Knowledge: Stay fresh and up-to-date with our menu of cookware products and promotions.
- Merchandising: Plate up a visually appealing store thats clean, organised, and irresistible.
- Inventory Management: Keep the pantry stocked and organised, from unpacking deliveries to managing stock levels.
- Cash Handling: Serve transactions accurately and cash up like a pro.
- Keyholder Duties: Open and close the store, ensuring everything is locked down and ready for the next service.
- Whats on your Seasonal Menu
- These duties appear when the business recipe calls for something special:
- Inventory Management: Stock up and organise merchandise like a well-arranged pantry.
- Customer Feedback: Gather insights to spice up our service.
- Merchandising: Create displays that look good enough to eat.
Add a pinch of flexibility to support store operations when needed.
The Perfect Blend: What We're Looking For
We're looking for someone who blends a customer-first mindset with strong sales skills, clear and confident communication, and the flexibility to adapt and work seamlessly as part of a team.
Reliability and trustworthiness are the foundation of this role, ensuring you can be counted on every step of the way.
- Your Flavour Profile (Behaviours & Traits)
- Dependable, professional, and ready to take initiative.
- Attention to detail because presentation matters.
- Problem-solving skills to keep things simmering smoothly.
Skills & Qualifications
Essential Ingredients
- Previous retail or customer service experience (keyholder experience is the cherry on top).
- Passion for cooking and familiarity with cookware products.
- Ability to lift 2529 lbs regularly.
- Other Requirements
- Flexible availability for retail trading hours, including weekends and holidays.
Why Join Our Table?
At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history.
Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.
Every talent will add flavor.
Every idea brings colour.
And every day is a chance to create something that lasts.
With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.
Diversity & Inclusion Statement
We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin.
We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.
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Keyholder in Ealing employer: Le Creuset
Join a vibrant lifestyle brand as a Retail General Manager in Oxfordshire, where your leadership will inspire a dedicated team and enhance customer experiences. With a competitive salary of up to £43,000 plus bonuses, you'll enjoy a supportive work culture that prioritises employee growth and collaboration, alongside fantastic career progression opportunities. This role not only allows you to drive sales and operational excellence but also fosters a positive environment where your contributions are valued and recognised.
