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For Companies At a Glance
- Tasks: Lead a vibrant retail team and create memorable customer experiences.
- Company: Join Le Creuset, a brand rich in history and innovation.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Why this job: Be part of a legacy that brings people together through food.
- Qualifications: Retail experience and strong leadership skills are essential.
- Other info: Diverse and inclusive workplace where every idea is valued.
The predicted salary is between 13000 - 16000 ÂŁ per year.
Where passion meets premium – join our retail team!
Location: Blackheath, United Kingdom
Employment Type: PART TIME (30 hours), ONSITE
About Le Creuset
At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life.
The Recipe for Success: Role Summary
Join the vibrant world of Le Creuset as an Assistant Store Manager, where cookware meets colour, and customers come for inspiration! You’ll be the friendly face helping shoppers discover their next kitchen favourite, sharing product tips, and keeping the store looking fabulous. From ringing up sales to restocking shelves, you’ll bring energy, enthusiasm, and a love for great food and design to every shift.
Ingredients: Key Responsibilities
- Team Leadership: Leading, motivating, and coaching the store team so everyone brings their best flavour to the shop floor.
- Exceptional Customer Service: Serving every customer with warmth, expertise, and solutions while resolving any issues promptly.
- Sales Performance: Monitoring and driving the store’s sales “heat,” ensuring targets are consistently met and exceeded.
- Product Knowledge: Staying fully seasoned on our product range, new arrivals, and promotions so you can recommend with confidence.
- Merchandising and Housekeeping: Keeping the store beautifully presented, clean, tidy, and visually appetising.
- Inventory Management: Checking stock, managing replenishment, and ensuring shelving and back‑of‑house are well‑organised.
- Cash Handling: Processing transactions accurately and completing cash‑up to recipe‑perfect standards.
- Compliance and Safety: Maintaining a safe, compliant, hazard‑free environment for customers and staff.
- Store Operations: Playing a key role in opening and closing procedures and keeping the store running like a well‑timed kitchen pass.
- Being Second‑in‑Command: Acting as Store Manager when required and supporting them across all operations.
What’s on Your Seasonal Menu
- Training and Development: Supporting the onboarding of new team members and providing ongoing coaching sessions.
- Emergency Procedures: Knowing what to do if unexpected “spills” happen, from first aid to store alarms.
- Customer Feedback: Gathering insights to help shape future offerings and improve our “flavour profile.”
- Reporting: Preparing sales reports, stock reports, and other documentation.
- Additional Duties: Taking on reasonable, ad‑hoc tasks that help the store deliver exceptional service.
The Perfect Blend
What We’re Looking For
We’re looking for someone who brings a mix of warmth, professionalism, curiosity, and leadership, a person who can season a team with motivation, garnish customer experiences with charm, and handle the heat of a fast‑paced retail environment.
Your Flavour Profile (Behaviours and Traits)
- Customer‑Centric: You love delighting customers and crafting memorable shopping experiences.
- Great Communicator: You can talk, listen, and engage with ease.
- Sales‑Savvy: You understand customer needs and serve up the right recommendations.
- Adaptable: You stay calm when the pressure is on and adjust to changing priorities.
- Team Player: You collaborate, support, and help the team succeed.
- Detail‑Obsessed: You care deeply about presentation and accuracy.
- Problem‑Solver: You step in quickly to resolve concerns.
- Proactive and Self‑Starter: You take initiative and stay curious about products and trends.
- Dependable and Professional: You show up on time, represent the brand well, and handle responsibility with care.
Skills and Qualifications: Essential Ingredients
- Experience in retail supervision or management (premium retail a bonus).
- Strong leadership and communication skills.
- Ability to multitask in a fast‑paced environment.
- Familiarity with retail operations, merchandising and inventory control.
- POS and retail software proficiency.
- A passion for cooking or cookware is the cherry on top.
- Ability to lift 25–29 lbs regularly.
Other Requirements
- Must be 18+ due to key‑holding, lone working and opening/closing responsibilities.
- Flexibility to work retail trading hours, weekends, late nights, and bank holidays as needed.
Why Join Our Table?
At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts.
Diversity and Inclusion Statement
We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.
Assistant Store Manager in Blackheath employer: Le Creuset
Contact Detail:
Le Creuset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Blackheath
✨Tip Number 1
Get to know the company inside out! Research Le Creuset's history, values, and products. When you walk into that interview, you want to show them you're not just another candidate – you're genuinely excited about their story and what they stand for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve a customer issue or provide product recommendations. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show off your leadership flair! Be prepared to share examples of how you've motivated a team or handled a challenging situation in retail. They want to see that you can bring energy and enthusiasm to the role, just like a great sous-chef in a busy kitchen!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your excitement about joining the Le Creuset family!
We think you need these skills to ace Assistant Store Manager in Blackheath
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for cooking and customer service shine through! We want to see how your enthusiasm aligns with our brand's values and how you can bring that energy to the team.
Tailor Your CV: Make sure to customise your CV for the Assistant Store Manager role. Highlight your retail experience, leadership skills, and any relevant achievements that showcase your ability to drive sales and motivate a team.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Share why you’re excited about joining Le Creuset and how your background makes you the perfect fit for this role. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our vibrant team!
How to prepare for a job interview at Le Creuset
✨Know Your Products
Before the interview, dive deep into Le Creuset's product range. Familiarise yourself with their cookware, colours, and any new arrivals. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you resolved issues or went above and beyond for a customer. This role is all about creating memorable shopping experiences, so let your enthusiasm shine!
✨Demonstrate Leadership Qualities
As an Assistant Store Manager, you'll need to lead and motivate a team. Share specific instances where you've successfully led a group or supported colleagues. Highlight your ability to inspire others and maintain a positive atmosphere in a fast-paced environment.
✨Be Ready for Situational Questions
Expect questions that assess how you'd handle various scenarios in the store, like managing inventory or dealing with a difficult customer. Think through your responses ahead of time, focusing on problem-solving and adaptability, which are key traits for this role.
