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For Companies At a Glance
- Tasks: Support and enhance AX/D365 ERP solutions for a global brand.
- Company: Join the iconic Le Creuset team, known for quality and innovation.
- Benefits: Full-time role with hybrid work options and a vibrant company culture.
- Why this job: Be part of a legacy that transforms everyday meals into cherished memories.
- Qualifications: 5+ years in ERP support, especially AX and D365, with strong communication skills.
- Other info: Diverse and inclusive workplace where every idea is valued.
The predicted salary is between 36000 - 60000 £ per year.
Location: Andover/Hybrid with travel to Group locations as appropriate
Employment Type: Full Time, 6 month FTC
About Le Creuset
At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.
The Recipe for Success: Role Summary
At Le Creuset, our IT team plays a vital role in supporting the systems and technologies that drive our global operations. From infrastructure and cybersecurity to data analytics and digital transformation, IT is at the heart of how we deliver excellence across every touchpoint. As part of the IT team, you’ll collaborate across departments to implement smart solutions, maintain robust systems, and enable innovation that supports our iconic brand. Whether optimizing business processes, enhancing user experiences, or safeguarding digital assets, your work will help shape the future of Le Creuset. We are looking for an experienced professional to deliver project changes and provide second- and third-line support for AX and D365 ERP solutions. This role involves close collaboration with Group and Regional IT teams, business stakeholders, and third-party partners to ensure seamless system performance and successful implementation of enhancements.
Ingredients: Key Responsibilities
- Adhere to the IT project lifecycle, ensuring quality assurance and thorough testing of solutions, and securing CAB approval prior to release.
- Conduct detailed analysis between existing ERP installations and new business requirements, producing functional specification documentation (including standard, customised, and ISV integrations).
- Collaborate with business analysts and stakeholders at various levels to translate business needs into effective technical solutions.
- Facilitate testing and acceptance of new solutions to ensure successful implementation.
- Provide second- and third-line support to key users, identifying issues, small changes, and escalating according to the LC Support Model.
- Prepare and present relevant information to obtain CAB approval for changes.
- Execute software releases in coordination with the Infrastructure Team.
What We’re Looking For
- 5+ years ERP support experience, mainly in AX and D365 F&O (other ERP products will be considered e.g. SAP, Oracle, PeopleSoft)
- Proven experience and knowledge of Retail business processes
- Technical experience with EDI
- Experience participating in the requirements gathering process for IT systems
- Bachelor’s Degree: Business or Technology related BA/BS
- Dynamics 365 F&O or AX (2012 R3) certifications
- Software development and / or PM methodology (PMI, ITIL, Prince2)
- Clear and concise oral and written communication skills
- Ability to lead people, teams and projects
- Understanding of aspects of business management and strategic evaluation
- Fluent English, additional languages would be an asset
Why Join Our Table?
At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.
Diversity and Inclusion Statement
We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.
AX/D365 Functional Specialist, Supply Chain in Andover employer: Le Creuset
Contact Detail:
Le Creuset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AX/D365 Functional Specialist, Supply Chain in Andover
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Le Creuset on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Le Creuset's products and values. Show us how your experience with AX/D365 aligns with their mission of creating memorable kitchen moments.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss specific scenarios where you’ve optimised ERP solutions or tackled challenges in supply chain processes. We love seeing real-world examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our story.
We think you need these skills to ace AX/D365 Functional Specialist, Supply Chain in Andover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the AX/D365 Functional Specialist role. Highlight your ERP support experience, especially with AX and D365, and don’t forget to mention any relevant certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share your passion for innovation and how your background in supply chain processes can contribute to our legacy at Le Creuset.
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application showcases your ability to convey complex ideas simply. Use concise language and structure your thoughts logically to impress us right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our colourful team at Le Creuset!
How to prepare for a job interview at Le Creuset
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of AX and D365 F&O. Be ready to discuss specific functionalities, how they relate to retail processes, and any recent updates or features. This will show that you're not just familiar with the systems but also passionate about them.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to ERP support. Think about times when you identified issues, implemented changes, or collaborated with teams to enhance system performance. This will demonstrate your ability to think critically and work collaboratively.
✨Communicate Clearly and Confidently
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly. Use simple language to explain complex technical concepts, and be prepared to present information effectively. This will highlight your communication skills, which are crucial for the position.
✨Understand the Company Culture
Familiarise yourself with Le Creuset's values and mission. Think about how your personal values align with theirs, and be ready to discuss why you want to be part of their story. Showing that you resonate with their culture can set you apart from other candidates.