About Le Creuset:
At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we've brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We're not just creating cookware; we're creating moments that last a lifetime. If you're inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we'd love to welcome you into our story.
The Recipe for Success: Role Summary
As our Assistant Store Manager, you're the essential sous-chef to the Store Manager, helping run a smooth, high-performing retail store. You'll blend leadership, customer service excellence, product expertise and operational know-how to create a consistently delicious in-store experience. Your role ensures the store is always well-stocked, beautifully presented, safe, welcoming, and ready to serve. From motivating the team to stirring up sales, you help keep every ingredient balanced for a perfectly executed service each day.
Ingredients: Key Responsibilities
What's on your Daily Menu:
- Team Leadership: Leading, motivating, and coaching the store team so everyone brings their best flavour to the shop floor.
- Exceptional Customer Service: Serving every customer with warmth, expertise, and solutions while resolving any issues promptly.
- Sales Performance: Monitoring and driving the store's sales “heat,” ensuring targets are consistently met and exceeded.
- Product Knowledge: Staying fully seasoned on our product range, new arrivals, and promotions so you can recommend with confidence.
- Merchandising & Housekeeping: Keeping the store beautifully presented, clean, tidy, and visually appetising.
- Inventory Management: Checking stock, managing replenishment, and ensuring shelving and back-of-house are well-organised.
- Cash Handling: Processing transactions accurately and completing cash-up to recipe-perfect standards.
- Compliance & Safety: Maintaining a safe, compliant, hazard-free environment for customers and staff.
- Store Operations: Playing a key role in opening and closing procedures and keeping the store running like a well-timed kitchen pass.
- Being Second-in-Command: Acting as Store Manager when required and supporting them acro...
Assistant Manager - Portsmouth in East Kilbride employer: Le Creuset UK
At Le Creuset, we pride ourselves on being an exceptional employer that values creativity and innovation. Our vibrant work culture fosters collaboration and personal growth, providing employees with opportunities to develop their skills while contributing to a legacy of quality and craftsmanship. Located in a dynamic environment, we offer competitive benefits and a supportive atmosphere where every team member can thrive and make a meaningful impact.
