Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story. Role Summary As our Assistant Store Manager, youre the essential sous-chef to the Store Manager, helping run a smooth, high-performing retail store. Youll blend leadership, customer service excellence, product expertise and operational know-how to create a consistently delicious in-store experience. Your role ensures the store is always well-stocked, beautifully presented, safe, welcoming, and ready to serve. From motivating the team to stirring up sales, you help keep every ingredient balanced for a perfectly executed service each day. Ingredients:
Key Responsibilities
Whats on your
Daily Menu: - Team Leadership: Leading, motivating, and coaching the store team so everyone brings their best flavour to the shop floor. - Sales Performance: Monitoring and driving the stores sales heat, ensuring targets are consistently met and exceeded. - Staying fully seasoned on our product range, new arrivals, and promotions so you can recommend with confidence. - Merchandising & Housekeeping: Keeping the store beautifully presented, clean, tidy, and visually appetising. - Inventory Management: Checking stock, managing replenishment, and ensuring shelving and back-of-house are well-organised. - Store Operations: Playing a key role in opening and closing procedures and keeping the store running like a well-timed kitchen pass. - Acting as Store Manager when required and supporting them across all operations. Whats on your
Seasonal Menu: - Training & Development: Supporting the onboarding of new team members and providing ongoing coaching sessions. - Emergency Procedures: Knowing what to do if unexpected spills happen, from first aid to store alarms. - Gathering insights to help shape future offerings and improve our flavour profile. - Preparing sales reports, stock reports, and other documentation. - Additional Duties: Taking on reasonable, ad-hoc tasks that help the store deliver exceptional service.
The Perfect Blend: What Were Looking For Were looking for someone who brings a mix of warmth, professionalism, curiosity, and leadership, a person who can season a team with motivation, garnish customer experiences with charm, and handle the heat of a fast-paced retail environment.
Sales-Savvy: You understand customer needs and serve up the right recommendations. - Team Player: You collaborate, support, and help the team succeed. - Dependable & Professional: You show up on time, represent the brand well, and handle responsibility with care.
Skills & Qualifications Essential Ingredients: - Experience in retail supervision or management (premium retail a bonus). - Familiarity with retail operations, merchandising and inventory control. - POS and retail software proficiency. - Flexibility to work retail trading hours, weekends, late nights, and bank holidays as needed. Every talent will add flavour. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.
Diversity & Inclusion Statement We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin.
Assistant Manager Apprenticeship in Hampshire employer: Le Creuset UK Ltd
At Le Creuset, we pride ourselves on being an exceptional employer that values creativity, collaboration, and personal growth. Our vibrant work culture fosters innovation and inclusivity, ensuring that every team member feels empowered to contribute their unique ideas. With a commitment to employee development and a passion for crafting memorable experiences, joining our team means becoming part of a legacy that celebrates both culinary artistry and meaningful connections.
