Assistant Store Manager H/F

Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. If you're inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we'd love to welcome you into our story.

Join the vibrant world of Le Creuset as an Assistant Store Manager, where cookware meets colour, and customers come for inspiration! You'll be the friendly face helping shoppers discover their next kitchen favourite, sharing product tips, and keeping the store looking fabulous. From ringing up sales to restocking shelves, you'll bring energy, enthusiasm, and a love for great food and design to every shift.

As our Assistant Store Manager, you're the essential sous-chef to the Store Manager, helping run a smooth, high-performing retail store. You'll blend leadership, customer service excellence, product expertise and operational know-how to create a consistently delicious in-store experience.

Your role ensures the store is always well-stocked, beautifully presented, safe, welcoming, and ready to serve. From motivating the team to stirring up sales, you help keep every ingredient balanced for a perfectly executed service each day.

• Team Leadership: Leading, motivating, and coaching the store team so everyone brings their best flavour to the shop floor.
• Sales Performance: Monitoring and driving the store's sales heat, ensuring targets are consistently met and exceeded.
• Product Knowledge: Staying fully seasoned on our product range, new arrivals, and promotions so you can recommend with confidence.
• Merchandising and Housekeeping: Keeping the store beautifully presented, clean, tidy, and visually appetising.
• Inventory Management: Checking stock, managing replenishment, and ensuring shelving and back-of-house are well-organised.
• Store Operations: Playing a key role in opening and closing procedures and keeping the store running like a well-timed kitchen pass.
• Acting as Store Manager: When required, supporting them across all operations.
• Training and Development: Supporting the onboarding of new team members and providing ongoing coaching sessions.
• Emergency Procedures: Knowing what to do if unexpected spills happen, from first aid to store alarms.
• Insights Gathering: Helping shape future offerings and improve our flavour profile.
• Documentation: Preparing sales reports, stock reports, and other documentation.
• Additional Duties: Taking on reasonable, ad-hoc tasks that help the store deliver exceptional service.

We're looking for someone who brings a mix of warmth, professionalism, curiosity, and leadership, a person who can season a team with motivation, garnish customer experiences with charm, and handle the heat of a fast-paced retail environment.

• Sales-Savvy: You understand customer needs and serve up the right recommendations.
• Team Player: You collaborate, support, and help the team succeed.
• Dependable and Professional: You show up on time, represent the brand well, and handle responsibility with care.

Experience in retail supervision or management (premium retail a bonus). Familiarity with retail operations, merchandising and inventory control. POS and retail software proficiency. Flexibility to work retail trading hours, weekends, late nights, and bank holidays as needed.

Every talent will add flavour. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity & Inclusion Statement: We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin.