At a Glance
- Tasks: Collaborate to implement smart solutions and enhance user experiences in a dynamic environment.
- Company: Join Le Creuset, a brand known for its heritage and innovation in cookware.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Shape the future of the kitchen while working with cutting-edge ERP solutions.
- Qualifications: 5+ years of ERP support experience, preferably in AX and D365.
- Other info: Be part of an inclusive workplace that values diversity and empowers everyone.
The predicted salary is between 36000 - 60000 £ per year.
Location: Andover / Hybrid with travel to Group locations as appropriate
Employment Type: Full Time, 6 month FTC
Crafting digital excellence behind timeless design. At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.
Role Summary
As part of the IT team, you’ll collaborate across departments to implement smart solutions, maintain robust systems, and enable innovation that supports our iconic brand. Whether optimizing business processes, enhancing user experiences, or safeguarding digital assets, your work will help shape the future of Le Creuset. We are looking for an experienced professional to deliver project changes and provide second- and third-line support for AX and D365 ERP solutions. This role involves close collaboration with Group and Regional IT teams, business stakeholders, and third-party partners to ensure seamless system performance and successful implementation of enhancements.
Key Responsibilities
- Adhere to the IT project lifecycle, ensuring quality assurance and thorough testing of solutions, and securing CAB approval prior to release.
- Conduct detailed analysis between existing ERP installations and new business requirements, producing functional specification documentation (including standard, customised, and ISV integrations).
- Collaborate with business analysts and stakeholders at various levels to translate business needs into effective technical solutions.
- Facilitate testing and acceptance of new solutions to ensure successful implementation.
- Provide second- and third-line support to key users, identifying issues, small changes, and escalating according to the LC Support Model.
- Prepare and present relevant information to obtain CAB approval for changes.
- Execute software releases in coordination with the Infrastructure Team.
Qualifications
- 5+ years ERP support experience, mainly in AX and D365 F&O (other ERP products will be considered e.g. SAP, Oracle, PeopleSoft)
- Proven experience and knowledge of Retail business processes
- Technical experience with EDI
- Experience participating in the requirements gathering process for IT systems
- Bachelor’s Degree: Business or Technology related BA/BSc
- Dynamics 365 F&O or AX (2012 R3) certifications
- Software development and / or PM methodology (PMI, ITIL, Prince2)
- Clear and concise oral and written communication skills
- Ability to lead people, teams and projects
- Understanding of aspects of business management and strategic evaluation
- Fluent English, additional languages would be an asset
Diversity and Inclusion Statement
We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.
AX/D365 Functional Specialist, Supply Chain in Andover employer: Le Creuset Group
Contact Detail:
Le Creuset Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AX/D365 Functional Specialist, Supply Chain in Andover
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an AX/D365 Functional Specialist role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding of supply chain processes. Be ready to discuss how your experience with AX and D365 can bring value to Le Creuset. Practice common interview questions and think of examples that showcase your problem-solving abilities.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that resonate with your values. We at StudySmarter encourage you to check out our website for openings at Le Creuset. Tailor your application to highlight how your skills align with their mission of creating memorable kitchen experiences.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace AX/D365 Functional Specialist, Supply Chain in Andover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of AX/D365 Functional Specialist. Highlight your ERP support experience, especially with AX and D365, and showcase any relevant projects you've worked on that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Le Creuset. Share your passion for innovation and how your skills can help shape the future of our kitchen. Don't forget to mention your experience in collaborating across departments!
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include any certifications you have, like Dynamics 365 F&O or AX, and detail your experience with EDI and software development methodologies. This will help us understand your capabilities better.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team at Le Creuset!
How to prepare for a job interview at Le Creuset Group
✨Know Your AX/D365 Inside Out
Make sure you brush up on your knowledge of AX and D365, especially in relation to supply chain processes. Be ready to discuss specific functionalities and how they can be applied to enhance business operations at Le Creuset.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly those involving ERP systems. Highlight your analytical skills and how you've translated business needs into effective technical solutions.
✨Understand the Company Culture
Familiarise yourself with Le Creuset's values and history. Being able to connect your personal values with their mission of creating cherished memories through cookware will show that you're a great fit for their team.
✨Prepare for Collaborative Scenarios
Since this role involves working closely with various teams, think of instances where you've successfully collaborated with others. Be ready to discuss how you communicate effectively and lead projects to ensure seamless implementation of solutions.