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- Tasks: Guide prospective students through their journey to join Le Cordon Bleu London.
- Company: Join the world’s premier culinary arts institute with a rich heritage.
- Benefits: Be part of a prestigious brand and make a real impact on students' lives.
- Why this job: Become a dream-maker and ambassador for culinary excellence.
- Qualifications: Fluent in English, excellent communication skills, and CRM experience.
- Other info: Dynamic role with opportunities to engage in exciting events and activities.
The predicted salary is between 30000 - 40000 £ per year.
About the company
Le Cordon Bleu is a world leading culinary school that is steeped in history and has a rich heritage spanning over 130 years. Le Cordon Bleu offers a wide range of Diploma, Bachelor and Master’s programmes, including the finest education in food, beverages, hospitality and tourism management.
As the first point of contact for the world’s premier culinary arts institute, you aren’t just an administrator - you are a brand ambassador and a dream-maker. You will guide prospective students from several countries through the transformative journey of joining Le Cordon Bleu London, ensuring every interaction reflects the institute’s heritage of excellence.
- Deliver the highest quality counselling to prospective students
- Proactively engage with prospects primarily over the phone, while also using a variety of online and offline channels including, but not limited to email, messaging apps and in person.
- Increase conversion at all stages throughout the student lifecycle, from lead to landing, working to Key Performance Indicator (KPIs)
- Own and manage pipeline of B2C and B2B prospects from agents, school tours and recruitment activities abroad.
- Own and manage online and in-person events, coordinating with regional offices for fairs and events.
- Liaise with Regional offices (HUB) to promote Le Cordon Bleu London and its programmes
- Assist with termly Orientation and Graduation
Fluent in English, with excellent telephone manners and impeccable writing skills. User experience working with Customer Relationship Management (CRM) software. Demonstrable record of delivering on ambitious targets and Key Performance Indicators (KPIs). Passionate about hospitality, restaurants & food. Understanding of luxury and prestige brands a must.
Student Liaison Officer in City of London employer: Le Cordon Bleu London
Contact Detail:
Le Cordon Bleu London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Liaison Officer in City of London
✨Tip Number 1
Get to know Le Cordon Bleu inside out! Familiarise yourself with their programmes and values. When you chat with them, show your passion for culinary arts and how you can embody their brand as a Student Liaison Officer.
✨Tip Number 2
Practice your phone skills! Since you'll be engaging with prospects primarily over the phone, make sure you sound confident and friendly. Role-play with a mate or record yourself to refine your telephone manners.
✨Tip Number 3
Network like a pro! Attend events related to hospitality and culinary arts. Connect with people in the industry on LinkedIn. You never know who might help you land that dream job at Le Cordon Bleu!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to take on the challenge of guiding future culinary stars.
We think you need these skills to ace Student Liaison Officer in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality and culinary arts shine through. We want to see that you’re not just looking for a job, but that you genuinely care about guiding students on their journey to excellence.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Student Liaison Officer role. Highlight your experience with CRM software and any previous roles where you’ve engaged with customers or prospects.
Be Professional Yet Approachable: Since you’ll be the first point of contact for prospective students, it’s crucial to strike the right balance in your writing. Use impeccable language and maintain professionalism, but don’t forget to sound friendly and welcoming – we want to see your personality!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team at Le Cordon Bleu!
How to prepare for a job interview at Le Cordon Bleu London
✨Know Your Culinary Stuff
Make sure you brush up on your knowledge of culinary arts and the programmes offered by Le Cordon Bleu. Being able to discuss specific courses and their benefits will show your passion and understanding of the brand.
✨Show Off Your Communication Skills
Since you'll be engaging with prospective students primarily over the phone, practice your telephone manners. Conduct mock calls with friends or family to refine your tone and clarity, ensuring you come across as approachable and knowledgeable.
✨Demonstrate Your KPI Savvy
Be prepared to discuss how you've successfully met targets in previous roles. Bring examples of how you managed pipelines or increased conversions, as this will highlight your ability to deliver on ambitious KPIs, which is crucial for this role.
✨Embrace the Brand's Heritage
Familiarise yourself with Le Cordon Bleu's history and values. During the interview, weave in references to the institute’s rich heritage and how it inspires your approach to student engagement, showing that you’re not just a fit for the role but also for the brand.