Floor Manager in Slough

Le Café NAC, an all-day dining concept in Belgravia, is looking for an outstanding Floor Manager to join our leadership team. This exciting venue offers French-inspired food and drinks with global influences, set in a relaxed and welcoming atmosphere in one of London's most vibrant neighbourhoods. Le Café NAC is part of BVC Hospitality, which operates a portfolio of innovative, globally recognised food concepts.

This is a fantastic opportunity to play a key role in a brand-new opening, working alongside the General Manager and Assistant General Manager to deliver exceptional guest experiences and help build a dynamic, motivated team.

POSITION SUMMARY

As Floor Manager, you will be responsible for the smooth operation of front-of-house service, supporting the wider management team in achieving sales and profitability targets, and ensuring exceptional guest experiences. This is a hands-on role requiring strong leadership, attention to detail, and the ability to motivate and develop a high-performing team.

KEY RESPONSIBILITIES

• Lead daily front-of-house operations, maintaining high standards of service, cleanliness, and team performance.
• Monitor and maintain quality control over food, drinks, uniforms, and guest-facing items to ensure consistency and excellence.
• Support the financial performance of the restaurant by monitoring sales, labour costs, payroll, waste, and breakages.
• Accurately record sales figures, comps, promos, voids, and timesheets to ensure smooth back-office operations.
• Work with the management team on opening/closing duties and ensure the restaurant is guest-ready at all times.
• Maintain clear communication across the FOH and BOH teams, contributing to a positive and collaborative work culture.
• Support HR processes including team training, appraisals, and maintaining core standards such as grooming and service steps.
• Design and deliver training sessions to upskill and inspire the FOH team.
• Assist in recruiting, onboarding, and mentoring new team members.
• Review team performance in weekly management meetings and contribute to staff development planning.
• Help develop incentive programmes and plan staff appreciation events during peak periods and holidays.
• Oversee daily maintenance checks and communicate necessary actions to relevant departments.
• Monitor health & safety and hygiene standards, reporting concerns to senior management.

KEY REQUIREMENTS

• Experience as a Floor Manager, Supervisor, or similar role in a fast-paced, quality-led hospitality environment.
• Strong leadership and communication skills with the ability to inspire and support a team.
• Excellent organisational skills and the ability to manage multiple priorities with a proactive mindset.
• A commitment to guest experience and a passion for hospitality.
• Good knowledge of restaurant operations, from service and scheduling to health & safety and financial reporting.
• A calm, confident, and solutions-focused attitude during service.

WHAT WE OFFER

• Competitive salary with performance-based bonuses.
• Opportunities for professional development within a growing hospitality group.
• A positive, supportive workplace where creativity and contribution are recognised.
• 50% employee discount across all BVC Group venues and exclusive benefits through CODE app.
• Complimentary meals on shift and flexible working arrangements.
• Enhanced benefits including paid holidays, company sick pay, maternity/paternity leave.
• Long-service recognition and team rewards.

HOW TO APPLY

Excited to be part of something new and exceptional concept? Apply now to join Le Café NAC as Floor Manager.