At a Glance
- Tasks: Lead the front door team, manage bookings, and ensure exceptional guest experiences.
- Company: Join Le Caf NAC, a vibrant dining spot in Belgravia with a creative hospitality group.
- Benefits: Enjoy 50% off at all venues, complimentary meals, and flexible working arrangements.
- Other info: Dynamic environment with opportunities for career growth and team rewards.
- Why this job: Be part of a stylish new opening and grow your career in hospitality.
- Qualifications: 2+ years in a premium hospitality role with strong communication skills.
The predicted salary is between 24300 - 29700 £ per year.
ABOUT US
Le Caf NAC is an all-day dining concept in Belgravia, offering French-inspired food and drinks with global influences, set in a relaxed and welcoming atmosphere. Our core values drive us to take proactive ownership of our actions, treat everyone with respect, and collaborate as a unified team. Together, we continuously strive for excellence and embrace growth to deliver exceptional experiences and outstanding results.
BVC Hospitality operates a portfolio of innovative, globally recognised food concepts, including NAC, Crème, Supernova, Le Caf NAC, and 74 Duke. With a strong presence in London, Paris, and the Middle East, we are known for blending creativity with operational excellence.
POSITION SUMMARY
The Senior Receptionist acts as a shift leader at the front door, supporting the General Manager in delivering a flawless first and last impression. You will manage complex bookings, oversee the pacing of the dining room, and ensure junior receptionists are delivering warm, polished, and efficient service to all guests.
KEY RESPONSIBILITIES
- Guest Journey: Act as the lead host during service, ensuring guests are greeted warmly, coats are checked efficiently, and seating is prompt.
- Reservation Strategy: Expertly navigate the reservation system (e.g., SevenRooms) to maximize covers, accommodate walk-ins, and manage waitlists effectively.
- VIP Management: Recognise and cater to returning guests, VIPs, and high-profile diners, ensuring their specific needs and preferences are flawlessly executed.
- Team Guidance: Train and mentor junior reception staff, ensuring adherence to company grooming, communication, and operational standards.
- Additional Duties: Undertake other responsibilities and similar tasks as requested by management to support the smooth operation of the business.
KEY REQUIREMENTS
- Minimum 2 years of experience as a Host/Hostess in a premium or high-volume hospitality environment.
- Strong communication and interpersonal skills with a genuine love for guest service.
- Highly organised, detail-oriented, and able to multitask under pressure.
- Confident handling reservations, booking systems, and guest interactions.
- A calm, friendly presence who thrives in a dynamic team setting.
- Flexible availability, including mornings, evenings, weekends, and holidays.
WHAT WE OFFER
- Opportunities for career growth within a dynamic hospitality group.
- A supportive, people-first workplace that values creativity and contribution.
- 50% staff discount across all BVC Group venues, plus exclusive perks via the CODE app.
- Complimentary meals during shifts and flexible working arrangements.
- Enhanced benefits: paid holidays, company sick pay, maternity/paternity leave.
- Long-service recognition and team rewards.
HOW TO APPLY
Ready to be part of a fresh, exciting new opening in one of London's most stylish neighbourhoods? Apply now to join Le Caf NAC as Senior Receptionist and take the next step in your hospitality career. Only candidates with the full right to work in the UK will be considered for this position. We are not able to offer sponsorships for this position.
Senior Receptionist - London employer: Le Café NAC
BVC Hospitality is an exceptional employer, offering a vibrant work culture that celebrates creativity and diversity within the dynamic hospitality sector. As an Assistant General Manager at Le Café NAC, you will benefit from competitive salaries, performance-based bonuses, and extensive career development opportunities, all while being part of a collaborative team dedicated to delivering outstanding guest experiences in one of London's most beloved dining destinations.
