At a Glance
- Tasks: Welcome guests with warmth and manage reservations for a smooth dining experience.
- Company: Join Le Café NAC, a vibrant new dining spot in Belgravia.
- Benefits: Enjoy 50% staff discount, complimentary meals, and flexible working hours.
- Other info: Opportunities for career growth in a supportive, creative environment.
- Why this job: Be the face of an exciting venue and create memorable experiences for guests.
- Qualifications: 1 year of host/hostess experience and strong communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
We have recently opened Le Café NAC, a brand-new all-day dining concept in Belgravia, and we’re looking for an exceptional Host/Hostess to join our front-of-house team. This exciting new venue offers French-inspired food and drinks with global influences, all served in a relaxed and welcoming atmosphere in one of London’s most vibrant neighbourhoods.
Le Café NAC is the latest addition to BVC Group, which operates a portfolio of innovative, globally recognised food concepts including NAC, Crème, 74 Duke, and Supernova. With a strong presence in London, Paris, and the Middle East, BVC Group is known for blending creativity with operational excellence, delivering outstanding dining experiences across multiple markets.
POSITION SUMMARY
As a Host/Hostess at Le Café NAC, you’ll be the first point of contact for our guests — creating a warm, professional, and memorable welcome from the moment they walk through the door. You’ll manage reservations and walk-ins, coordinate seating to optimise both guest experience and service flow, and ensure every diner begins and ends their visit with genuine hospitality. This is the perfect role for someone who thrives on people-focused interactions, has impeccable organisation, and loves creating a smooth and elegant dining journey.
KEY RESPONSIBILITIES
- Guest Experience & Welcome
- Greet and seat all guests with warmth, style, and professionalism.
- Manage reservations and waitlists with efficiency and clarity.
- Provide accurate wait times and communicate proactively with guests.
- Anticipate guest needs, ensuring everyone feels valued and cared for from arrival to departure.
- Coordination & Communication
- Liaise closely with the waiting and management team to optimise table turns while maintaining an excellent guest experience.
- Assist with special requests (allergies, celebrations, large groups) and ensure seamless execution.
- Keep service flow smooth during peak hours through clear and confident communication.
- Cleanliness & Presentation
- Maintain an immaculate front desk and entrance area.
- Ensure menus, reservation books, and guest materials are always guest-ready.
- Support in opening and closing procedures as required.
- Brand Representation
- Embody the Le Café NAC spirit – stylish, composed, welcoming, and knowledgeable.
- Share enthusiasm for our food, drinks, and atmosphere with authenticity.
- Contribute to creating an inviting and elegant dining environment.
KEY REQUIREMENTS
- Minimum 1 year of experience as a Host/Hostess in a premium or high-volume hospitality environment.
- Strong communication and interpersonal skills with a genuine love for guest service.
- Highly organised, detail-oriented, and able to multitask under pressure.
- Confident handling reservations, booking systems, and guest interactions.
- A calm, friendly presence who thrives in a dynamic team setting.
- Flexible availability, including mornings, evenings, weekends, and holidays.
WHAT WE OFFER
- Opportunities for career growth within a dynamic hospitality group.
- A supportive, people-first workplace that values creativity and contribution.
- 50% staff discount across all BVC Group venues, plus exclusive perks via the CODE app.
- Complimentary meals during shifts and flexible working arrangements.
- Enhanced benefits: paid holidays, maternity/paternity leave.
- Long-service recognition and team rewards.
HOW TO APPLY
Excited to be part of something fresh and inspiring? Apply now to join Le Café NAC as a Host/Hostess and help us create one of Belgravia’s most exciting new hospitality destinations.
Receptionist in London employer: Le Café NAC
Le Café NAC, part of BVC Hospitality, is an exceptional employer located in the vibrant neighbourhood of Belgravia, London. We offer a supportive and people-first work environment that values creativity and hard work, alongside competitive salaries and clear career growth opportunities within our dynamic hospitality group. Enjoy exclusive staff discounts, complimentary meals during shifts, and enhanced benefits, all while being part of a team that embodies a spirit of reliability and camaraderie in a fast-paced kitchen setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Le Café NAC and soak in the atmosphere. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Host/Hostess, you'll be the face of the café. Role-play with friends or family to nail down how you'd greet guests and handle reservations smoothly.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed busy situations in the past. Whether it’s juggling reservations or handling special requests, let them know you can keep things running like clockwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your love for creating memorable guest experiences.
Tailor Your Application:Make sure to tailor your application specifically for the Host/Hostess role at Le Café NAC. Highlight your relevant experience in premium or high-volume environments and how it aligns with our values of warmth and professionalism.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for this exciting opportunity at Le Café NAC.
How to prepare for a job interview at Le Café NAC
✨Know the Venue Inside Out
Before your interview, take some time to research Le Café NAC and its offerings. Familiarise yourself with their menu, the dining concept, and the overall vibe of the place. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating that warm and welcoming atmosphere.
✨Showcase Your People Skills
As a Host/Hostess, your ability to connect with guests is crucial. During the interview, share specific examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve gone above and beyond to ensure guests feel valued and cared for, as this aligns perfectly with the role's requirements.
✨Demonstrate Organisation and Multitasking
The role requires impeccable organisation and the ability to multitask under pressure. Be prepared to discuss how you manage reservations and handle busy periods. You might even want to mention any tools or systems you’ve used in previous roles to keep everything running smoothly.
✨Embody the Brand Spirit
Le Café NAC is all about style and warmth. During your interview, reflect this spirit in your presentation and communication. Dress smartly and maintain a friendly, composed demeanour. Show enthusiasm for the food and drinks they offer, as well as a willingness to represent the brand authentically.
