DESCRIPTION
We are BVC Hospitality, the team behind some of Londons most loved and innovative hospitality brands, including NAC, 74 Duke, Le Café NAC, Crme, and Supernova. With locations in London, Paris, and the Middle East, we are known for creating globally recognised dining destinations rooted in creativity, operational excellence, and a genuine love of hospitality.
As we continue to grow, we are looking for a dynamic and experienced Assistant General Manager to join Le Café NAC.
POSITION SUMMARY
As Assistant General Manager, you will be a hands-on leader in the daily running of the restaurant, supporting the GM across all departments. Youll help manage a high-performing team, uphold service standards, and ensure a smooth, efficient, and guest-focused operation - morning to night.
This is a key leadership role for someone who thrives in a fast-paced, detail-oriented environment, with a proven background in premium or high-volume hospitality, looking to build a rewarding career with BVC Hospitality.
KEY RESPONSIBILITIES
Support the General Manager in all areas of day-to-day operations
Maintain and enhance service excellence, product quality, and overall guest experience
Lead and motivate FOH teams, ensuring training, development, and accountability
Actively engage with guests, resolving issues promptly and professionally
Oversee rotas, shift planning, and team deployment to ensure optimal coverage
Help manage supplier relationships, stock control, and ordering
Maintain high standards in cleanliness, hygiene, and health & safety compliance
Collaborate with kitchen and BOH teams for smooth operational flow
Contribute to marketing initiatives, promotions, and events
KEY REQUIREMENTS
2+ years in similar role within a high-volume restaurant
Guest-first mindset with a deep understanding of hospitality excellence
Proven leadership and people management skills, with a natural ability to inspire teams
Excellent problem-solving, decision-making, and communication abilities
Detail-oriented with high standards for service, presentation, and team performance
Thrives in fast-paced, high-energy environments
Right to work in the UK
WHAT WE OFFER
Competitive salary with opportunity for performance-based bonuses
Career development with access to BVC Hospitalitys growth
Complimentary meals on shift
Generous 50% employee discount across all BVC Hospitality brands
Access to exclusive hospitality discounts via CODE app membership
Enhanced benefits including company sick pay, maternity/paternity leave, holiday pay
A dynamic, collaborative team culture rooted in creativity, diversity, and respect
Recognition for long service and standout performance
Be part of something bold, globally recognised, and exciting. Join BVC Hospitality and help shape the future of our industry.
TPBN1_UKCT
Assistant General Manager in London employer: Le Café NAC
BVC Hospitality is an exceptional employer, offering a vibrant work culture that celebrates creativity and diversity within the dynamic hospitality sector. As an Assistant General Manager at Le Café NAC, you will benefit from competitive salaries, performance-based bonuses, and extensive career development opportunities, all while being part of a collaborative team dedicated to delivering outstanding guest experiences in one of London's most beloved dining destinations.
