At a Glance
- Tasks: Lead front-of-house operations and ensure exceptional guest experiences.
- Company: Join Le Café NAC, a vibrant dining concept in Belgravia.
- Benefits: Competitive salary, bonuses, employee discounts, and flexible working arrangements.
- Other info: Opportunities for professional growth within a renowned hospitality group.
- Why this job: Be part of a new opening and shape a dynamic team culture.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Le Café NAC, an all-day dining concept in Belgravia, is looking for an outstanding Floor Manager to join our leadership team. This exciting venue offers French-inspired food and drinks with global influences, set in a relaxed and welcoming atmosphere in one of London’s most vibrant neighbourhoods.
As Floor Manager, you will be responsible for the smooth operation of front-of-house service, supporting the wider management team in achieving sales and profitability targets, and ensuring exceptional guest experiences. This is a hands-on role requiring strong leadership, attention to detail, and the ability to motivate and develop a high-performing team.
KEY RESPONSIBILITIES
- Lead daily front-of-house operations, maintaining high standards of service, cleanliness, and team performance.
- Monitor and maintain quality control over food, drinks, uniforms, and guest-facing items to ensure consistency and excellence.
- Support the financial performance of the restaurant by monitoring sales, labour costs, payroll, waste, and breakages.
- Accurately record sales figures, comps, promos, voids, and timesheets to ensure smooth back-office operations.
- Work with the management team on opening/closing duties and ensure the restaurant is guest-ready at all times.
- Maintain clear communication across the FOH and BOH teams, contributing to a positive and collaborative work culture.
- Support HR processes including team training, appraisals, and maintaining core standards such as grooming and service steps.
- Design and deliver training sessions to upskill and inspire the FOH team.
- Assist in recruiting, onboarding, and mentoring new team members.
- Review team performance in weekly management meetings and contribute to staff development planning.
- Help develop incentive programmes and plan staff appreciation events during peak periods and holidays.
- Oversee daily maintenance checks and communicate necessary actions to relevant departments.
- Monitor health & safety and hygiene standards, reporting concerns to senior management.
KEY REQUIREMENTS
- Experience as a Floor Manager, Supervisor, or similar role in a fast-paced, quality-led hospitality environment.
- Strong leadership and communication skills with the ability to inspire and support a team.
- Excellent organisational skills and the ability to manage multiple priorities with a proactive mindset.
- A commitment to guest experience and a passion for hospitality.
- Good knowledge of restaurant operations, from service and scheduling to health & safety and financial reporting.
- A calm, confident, and solutions-focused attitude during service.
WHAT WE OFFER
- Competitive salary with performance-based bonuses.
- Opportunities for professional development within a growing hospitality group.
- A positive, supportive workplace where creativity and contribution are recognised.
- 50% employee discount across all BVC Group venues and exclusive benefits through CODE app.
- Complimentary meals on shift and flexible working arrangements.
- Enhanced benefits including paid holidays, company sick pay, maternity/paternity leave.
- Long-service recognition and team rewards.
Excited to be part of something new and exceptional? Apply now to join Le Café NAC as Floor Manager.
Floor Manager in City of Westminster employer: Le Cafe Nac
Le Café NAC is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those passionate about hospitality. With competitive salaries, performance-based bonuses, and opportunities for professional development within the innovative BVC Hospitality group, employees can thrive in their careers while enjoying exclusive benefits and a collaborative environment. Located in the heart of Belgravia, this role offers the chance to be part of a dynamic team dedicated to delivering outstanding dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in City of Westminster
✨Tip Number 1
Get to know the venue! Before your interview, pop by Le Café NAC and soak in the atmosphere. This shows genuine interest and gives you a chance to see how the team operates. Plus, it’ll help you tailor your answers to fit their vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what the management team values most. It’s all about making connections that could give you an edge!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams or improved service standards in past roles. This is your chance to shine and demonstrate that you’re the perfect fit for the Floor Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Floor Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating exceptional guest experiences and how you can contribute to our vibrant team at Le Café NAC.
Highlight Relevant Experience:Make sure to showcase your previous experience as a Floor Manager or in a similar role. We’re looking for strong leadership skills and a proactive mindset, so share specific examples of how you've successfully managed teams and operations in fast-paced environments.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and skills, making it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Le Café NAC. We can’t wait to hear from you!
How to prepare for a job interview at Le Cafe Nac
✨Know the Venue Inside Out
Before your interview, make sure you research Le Café NAC thoroughly. Familiarise yourself with their menu, service style, and overall vibe. This will not only show your genuine interest but also help you discuss how your experience aligns with their vision.
✨Showcase Your Leadership Skills
As a Floor Manager, strong leadership is key. Prepare examples from your past roles where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire and motivate the team at Le Café NAC.
✨Demonstrate Your Guest-Centric Approach
Le Café NAC values exceptional guest experiences. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to guest satisfaction and how you can contribute to their success.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about the restaurant's culture, team dynamics, and expectations for the Floor Manager role. This shows you're not just interested in the job, but also in how you can fit into and enhance their team.
