At a Glance
- Tasks: Lead front-of-house operations and ensure exceptional guest experiences.
- Company: Join Le Café NAC, a vibrant dining concept in Belgravia.
- Benefits: Competitive salary, bonuses, employee discounts, and flexible working arrangements.
- Other info: Opportunities for professional development and recognition in a supportive environment.
- Why this job: Be part of a new opening and shape a dynamic team culture.
- Qualifications: Experience in hospitality with strong leadership and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Le Café NAC, an all‑day dining concept in Belgravia, is looking for an outstanding Floor Manager to join our leadership team. This exciting venue offers French‑inspired food and drinks with global influences, set in a relaxed and welcoming atmosphere in one of London’s most vibrant neighbourhoods.
As Floor Manager, you will be responsible for the smooth operation of front‑of‑house service, supporting the wider management team in achieving sales and profitability targets, and ensuring exceptional guest experiences. This is a hands‑on role requiring strong leadership, attention to detail, and the ability to motivate and develop a high‑performing team.
KEY RESPONSIBILITIES
- Lead daily front‑of‑house operations, maintaining high standards of service, cleanliness, and team performance.
- Monitor and maintain quality control over food, drinks, uniforms, and guest‑facing items to ensure consistency and excellence.
- Support the financial performance of the restaurant by monitoring sales, labour costs, payroll, waste, and breakages.
- Accurately record sales figures, comps, promos, voids, and timesheets to ensure smooth back‑office operations.
- Work with the management team on opening/closing duties and ensure the restaurant is guest‑ready at all times.
- Maintain clear communication across the FOH and BOH teams, contributing to a positive and collaborative work culture.
- Support HR processes including team training, appraisals, and maintaining core standards such as grooming and service steps.
- Design and deliver training sessions to upskill and inspire the FOH team.
- Assist in recruiting, onboarding, and mentoring new team members.
- Review team performance in weekly management meetings and contribute to staff development planning.
- Help develop incentive programmes and plan staff appreciation events during peak periods and holidays.
- Oversee daily maintenance checks and communicate necessary actions to relevant departments.
- Monitor health & safety and hygiene standards, reporting concerns to senior management.
KEY REQUIREMENTS
- Experience as a Floor Manager, Supervisor, or similar role in a fast‑paced, quality‑led hospitality environment.
- Strong leadership and communication skills with the ability to inspire and support a team.
- Excellent organisational skills and the ability to manage multiple priorities with a proactive mindset.
- A commitment to guest experience and a passion for hospitality.
- Good knowledge of restaurant operations, from service and scheduling to health & safety and financial reporting.
- A calm, confident, and solutions‑focused attitude during service.
WHAT WE OFFER
- Competitive salary with performance‑based bonuses.
- Opportunities for professional development within a growing hospitality group.
- A positive, supportive workplace where creativity and contribution are recognised.
- 50% employee discount across all BVC venues and exclusive benefits through CODE app.
- Complimentary meals on shift and flexible working arrangements.
- Enhanced benefits including paid holidays, company sick pay, maternity/paternity leave.
- Long‑service recognition and team rewards.
HOW TO APPLY
Excited to be part of something new and exceptional concept? Apply now to join Le Café NAC as Floor Manager.
Floor Manager employer: Le-Caf
Le Café NAC in Belgravia is an exceptional employer that prioritises employee growth and development, offering a vibrant work culture where team members are encouraged to lead, train, and delight guests. With a focus on high standards of service and a commitment to staff mentorship, employees can expect meaningful career advancement opportunities in a dynamic and supportive environment. The café's prime location in Belgravia adds to its appeal, providing a unique setting for both personal and professional enrichment.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
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Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
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✨Apply Directly Through Company Websites
When you find a role at a company you love, like Le-Caf, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Le-Caf specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Le-Caf
✨Know Your Manufacturing Processes
Before you walk into the interview with Le-Caf, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Le-Caf value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
