Senior Cargo Charter Broker

We are currently recruiting for a Senior Charter Broker (Cargo) to join our newly opened UK office, on a full-time basis. Le Bas International was founded in 1990 and has more than 34 years of experience as one of the leading passenger & cargo air charter providers globally. Our focus is on providing a personalised, 24-hour global service for a range of clients including Freight Forwarders, Oil & Gas, Humanitarian, Music/Entertainment Artists & Crew, HNWI’s, Government Heads, Militaries, Automotive companies and many others. Our main focus is providing the best service possible and building long-term relationships with our clients.

With offices in Huntington Beach, LA, California (HQ); Shannon (Ireland) & London Gatwick (UK), and with new openings planned, we are searching for an individual who has a minimum of 3 years’ experience as a charter broker and wants to further their career with a well-established company and team.

• Generate and manage a pipeline of qualified sales prospects, by targeting existing and potential clients through cold/warm calls, networking, in-person visits (UK & International travel as required), emails, LinkedIn etc.
• Keep an accurate and tidy CRM record of all clients, ensuring their contact details are up to date.
• Identify new potential areas for business development.
• Initiate and maintain business relationships with existing & prospective customers, airline & other third party suppliers, focusing on building long-term & meaningful relationships.
• Oversee Air Cargo (Charter, Airfreight, Onboard Courier) quotes by identifying and understanding the needs of the customer to recommend the most appropriate Air Cargo solution/s.
• Manage charter, airfreight and onboard courier bookings from enquiry to completion & setting up all pre-flight arrangements in a timely and accurate manner with handling agents etc.
• Ensure all Le Bas contracts, invoices and trip sheets are sent to the client and uploaded into our CRM in a timely manner.
• Review the required airline documentation (contracts, insurance, AOC), ensuring Le Bas’ risk is mitigated and all essential contractual clauses are covered (training will be provided).
• Monitor all operations for arrival/departure and any information updates for immediate communication to customers.
• Troubleshoot and solve problems on flights.
• Handle post-flight closeouts.
• Confirm to standard operating procedures for sales as established by the company, including sales calls.
• Be willing & flexible to travel on company business globally (meetings, networking events, flight representation etc).
• Perform other work tasks, special projects and events allotted to you by management from time to time.
• Assist with training junior brokers, passing down knowledge & experience, as well as supporting colleagues with advice & guidance.

• 3 years of similar experience is essential.
• A passion for aviation is essential.
• Self-motivated and happy to work with a high degree of autonomy.
• Calm disposition and positive outlook, particularly when working under pressure.
• Tenacious and willing to keep trying in challenging situations.
• Flexibility to change and adapt working hours and patterns if necessary, which may include weekends and evenings as necessitated by the needs of the business.
• Strong communication skills (written and oral), and excellent telephone manners.
• Team player who appreciates the value of co-operation with local and international teams.
• Good integration / interaction with other team members is essential.
• Adapts and responds well to feedback and change.
• Second language is desirable, but not essential.
• Right to work in the UK.

• Being part of a true ‘people first’ culture, with the exciting opportunity to contribute to the growth of the UK office and the company in general.
• Exciting prospect of international travel opportunities, such as flying out to our head office in Huntington Beach Los Angeles, and more.
• Competitive salary, plus an attractive performance-based incentive.
• Opportunities for professional development and career advancement, carve out your own career path.
• Access to a dynamic and collaborative work environment alongside a team of industry professionals.
• Comprehensive private healthcare.
• Exclusive access to a tailored pension plan.
• Training courses to enhance your knowledge and skills within the industry.