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- Tasks: Support and expand enterprise accounts while ensuring customer success and engagement.
- Company: Join LDN Apprenticeships, a values-led organisation making a difference in the skills sector.
- Benefits: Enjoy 25 days holiday, flexible working, and a company MacBook.
- Other info: Great career progression opportunities in a supportive and inclusive environment.
- Why this job: Make a real impact by nurturing relationships and driving account growth.
- Qualifications: Experience in B2B sales or apprenticeship sales with strong communication skills.
The predicted salary is between 40000 - 40000 ÂŁ per year.
Salary: up to ÂŁ40,000 + OTE
Location: Stockwell, Central London - Hybrid (London office 1 day per month)
Purpose of Role: We have a fantastic opportunity for an experienced Account Executive to join our Enterprise Partnerships team. Reporting to the Head of Enterprise Partnerships, you will play a critical role in supporting the growth and success of LDN’s Enterprise partnerships, with a primary focus on account nurturing, expansion and multi-product adoption. You will support customers acquired through Enterprise and channel-partner route, most commonly via LDN’s Sustainability Academy model to ensure strong customer experience, effective learner outcomes and the identification of further commercial opportunity. This role balances commercial accountability with customer success discipline, supporting LDN’s ambition to build deeper, broader relationships with Enterprise customers while testing and shaping a more intentional approach to customer success.
Key Responsibilities:
- Account support & expansion: Support a portfolio of Enterprise and Enterprise-adjacent customers to drive account expansion, cross-sell and multi-product adoption. Work alongside Enterprise Partnership Managers to mature customer relationships beyond single-programme engagement. Identify opportunities to introduce additional LDN programmes and Apprenticeship Units based on customer needs. Manage and close ad-hoc enrolments and incremental opportunities, enabling EPMs to focus on larger cohort deployments.
- Customer Success & relationship management: Act as a consistent point of contact for supported accounts, ensuring high standards of communication and responsiveness. Support effective organisational onboarding in partnership with Delivery teams. Help ensure strong learner starts and joined-up engagement between learners, managers, coaches and customer stakeholders. Monitor customer sentiment and proactively address risks and issues.
- Channel Partnership enablement: Support customers acquired through channel partnerships, adapting engagement based on customer size and opportunity. Help shape simpler engagement pathways for non-Enterprise customers secured via channels. Work collaboratively across teams to ensure clear ownership and handover.
- Commercial contribution & opportunity development: Deliver against an annual sales target of c. ÂŁ500k, primarily through account expansion. Support opportunity development including discovery, proposal input and stakeholder engagement. Support selected Enterprise new-business opportunities to build experience of complex deals. Maintain accurate pipeline and forecasting discipline in Salesforce.
- Operational excellence: Maintain disciplined CRM hygiene and accurate record-keeping. Support compliance, quality and contractual processes. Contribute to Enterprise team cadence, learning and best practice sharing.
Indicative KPIs:
- Expansion and cross-sell revenue delivered against target.
- Number of accounts supported with multi-product adoption.
- Customer engagement and retention indicators.
- Accuracy and health of expansion pipeline.
Skills & Experience:
- Essential: Experience in apprenticeship sales or B2B sales. Strong relationship building and communication skills. High levels of organisation, attention to detail and pipeline discipline. Ability to deliver professional and effective customer meetings. Customer-centric with strong commercial judgement. Organised, disciplined and detail-oriented. Collaborative and development-minded. Demonstrates commitment to our values and expected behaviours.
- Desirable: Knowledge of apprenticeship funding. Experience of working with multiple stakeholders in complex environments.
Progression Opportunities: Enterprise or Corporate Partnership Manager roles, Customer Success roles, or broader strategic partnership positions. Progression is based on consistent commercial contribution, strong account execution and demonstration of LDN values.
About LDN Apprenticeships: We are a values-led organisation with a clear vision: to build the most important company in the UK skills sector. Our mission is to deliver outstanding skills programmes that create opportunities for diverse talent, support employers’ success, and foster a culture of continuous improvement and ethical practice. We work “The LDN Way” – Ethical, Supportive, Expert – and our values guide everything we do:
- Resourceful & Results-Driven
- Helpful, Approachable & Inclusive
- Flexible & Resilient
- Curious & Proactive
- Humbly Confident
We offer a generous package of benefits, including:
- 25 days holiday plus bank holidays
- Extra day of holiday for every year of service up to 3 years
- Home working/flexible working (you will be expected to come into the office at least once a month)
- Receive a company Apple MacBook
- Workplace pension with 4% employer's contribution
- Buy holiday entitlement
- Discretionary company wellbeing days
- Head Office near Vauxhall/Stockwell with free tea and coffee
- Quarterly prizes for top performers in the business
- Regular social events, including Summer and Christmas parties
- Ongoing training/development and the opportunity for career progression.
For further information about LDN, our Company Values and Staff Benefits please visit our website: https://www.ldnapprenticeships.com/careers
LDN Apprenticeships is Highly Rated by Ofsted. Our people are key to our success, and we have created a unique high-performance culture that is supportive, inclusive and empowers our team to take ownership for their work. LDN is also a Certified B Corp. Our B Corp status reflects our commitment to meeting the highest standards of social and environmental performance, public transparency, and legal accountability to balance profit and purpose. As a B Corp we are helping to accelerate a global culture shift to redefine success in business and build a more inclusive and sustainable economy. For further information visit: https://www.bcorporation.net/en-us/find-a-b-corp/company/ldn-apprenticeships
We are unable to reply to every applicant. Therefore, if you do not hear from us within 28 days of your application, we have made the decision not to take your application to the next stage.
LDN is committed to safeguarding and promoting the welfare of our learners. A copy of our Safeguarding Policy and Safer Recruitment Policy can be found on our website.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants.
If you're ready to make a meaningful impact and join a growing organisation, we’d love to hear from you.
Enterprise Account Executive in London employer: LDN Apprenticeships
Contact Detail:
LDN Apprenticeships Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes LDN tick and how you can contribute to their mission. Tailor your responses to show how your skills align with their goals – it’ll make you stand out!
✨Tip Number 3
Practice your pitch! You never know when you might meet someone who could help you land a job. Have a concise and engaging summary of your experience and what you bring to the table ready to go. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get clicking and let’s get you on board!
We think you need these skills to ace Enterprise Account Executive in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in apprenticeship sales or B2B sales. We want to see how your skills align with our mission and values, so don’t hold back on showcasing your relevant achievements!
Showcase Your Relationship Skills: As an Enterprise Account Executive, strong relationship-building is key. Use your application to demonstrate how you've successfully nurtured client relationships in the past. Share specific examples that reflect your customer-centric approach.
Be Organised and Detail-Oriented: We love a candidate who pays attention to detail! Ensure your application is free from typos and clearly structured. Highlight your organisational skills and any experience you have with CRM systems like Salesforce, as this will resonate well with us.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at LDN Apprenticeships
✨Know Your Numbers
As an Enterprise Account Executive, you'll be expected to deliver against sales targets. Brush up on your understanding of key metrics like account expansion and cross-sell revenue. Be ready to discuss how you've achieved similar targets in the past and what strategies you used.
✨Showcase Relationship Building Skills
This role is all about nurturing customer relationships. Prepare examples of how you've successfully built and maintained relationships with clients. Highlight your communication skills and how you've adapted your approach based on different customer needs.
✨Understand the Customer Journey
Familiarise yourself with the customer onboarding process and how it impacts learner engagement. Be prepared to discuss how you would ensure a smooth transition for new customers and how you would monitor their sentiment to address any issues proactively.
✨Demonstrate Commercial Acumen
The role requires a strong commercial judgement. Think of examples where you've identified opportunities for upselling or cross-selling. Show that you understand the importance of aligning customer needs with business goals, and be ready to discuss how you would approach this in your new role.