At a Glance
- Tasks: Drive account growth and nurture relationships with enterprise customers.
- Company: Join a dynamic team at a growing organisation in Central London.
- Benefits: Enjoy 25 days holiday, flexible working, and a company MacBook.
- Other info: Great progression opportunities and regular social events await you!
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in B2B sales and strong relationship-building skills required.
The predicted salary is between 40000 - 40000 £ per year.
Salary: up to £40,000 + OTE
Location: Stockwell, Central London - Hybrid (London office 1 day per month)
Purpose of Role
We have a fantastic opportunity for an experienced Account Executive to join our Enterprise Partnerships team. Reporting to the Head of Enterprise Partnerships you will play a critical role in supporting the growth and success of LDN’s Enterprise partnerships, with a primary focus on account nurturing, expansion and multi-product adoption.
You will support customers acquired through Enterprise and channel‑partner route, most commonly via LDN’s Sustainability Academy model to ensure strong customer experience, effective learner outcomes and the identification of further commercial opportunity.
Key Responsibilities
- Account support & expansion
- Support a portfolio of Enterprise and Enterprise‑adjacent customers to drive account expansion, cross‑sell and multi‑product adoption
- Work alongside Enterprise Partnership Managers to mature customer relationships beyond single‑programme engagement
- Identify opportunities to introduce additional LDN programmes and Apprenticeship Units based on customer needs
- Manage and close ad‑hoc enrolments and incremental opportunities, enabling EPMs to focus on larger cohort deployments
- Customer Success & relationship management
- Act as a consistent point of contact for supported accounts, ensuring high standards of communication and responsiveness
- Support effective organisational onboarding in partnership with Delivery teams
- Help ensure strong learner starts and joined‑up engagement between learners, managers, coaches and customer stakeholders
- Monitor customer sentiment and proactively address risks and issues
- Channel Partnership enablement
- Support customers acquired through channel partnerships, adapting engagement based on customer size and opportunity
- Help shape simpler engagement pathways for non‑Enterprise customers secured via channels
- Work collaboratively across teams to ensure clear ownership and handover
- Commercial contribution & opportunity development
- Deliver against an annual sales target of c. £500k, primarily through account expansion
- Support opportunity development including discovery, proposal input and stakeholder engagement
- Support selected Enterprise new‑business opportunities to build experience of complex deals
- Maintain accurate pipeline and forecasting discipline in Salesforce
- Operational excellence
- Maintain disciplined CRM hygiene and accurate record‑keeping
- Support compliance, quality and contractual processes
- Contribute to Enterprise team cadence, learning and best practice sharing
Indicative KPIs
- Expansion and cross‑sell revenue delivered against target
- Number of accounts supported with multi‑product adoption
- Customer engagement and retention indicators
- Accuracy and health of expansion pipeline
Skills & Experience
Essential
- Experience in apprenticeship sales or B2B sales
- Strong relationship building and communication skills
- High levels of organisation, attention to detail and pipeline discipline
- Ability to deliver professional and effective customer meetings
- Customer‑centric with strong commercial judgement
- Organised, disciplined and detail‑oriented
- Collaborative and development‑minded
- Demonstrates commitment to our values and expected behaviours
Desirable
- Knowledge of apprenticeship funding
- Experience of working with multiple stakeholders in complex environments
Progression Opportunities
- Enterprise or Corporate Partnership Manager roles, Customer Success roles, or broader strategic partnership positions
- Progression is based on consistent commercial contribution, strong account execution and demonstration of LDN values
Benefits
- 25 days holiday plus bank holidays
- Extra day of holiday for every year of service up to 3 years
- Home working/flexible working (you will be expected to come into the office at least once a month)
- Receive a company Apple MacBook
- Workplace pension with 4% employer's contribution
- Buy holiday entitlement
- Discretionary company wellbeing days
- Head Office near Vauxhall/Stockwell with free tea and coffee
- Quarterly prizes for top performers in the business
- Regular social events, including Summer and Christmas parties
In addition to these great benefits, we also provide you with ongoing training/development and as a growing business, the opportunity for career progression.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants. If you're ready to make a meaningful impact and join a growing organisation, we’d love to hear from you.
Enterprise Account Executive employer: LDN Apprenticeships
Join a dynamic and supportive team at LDN, where as an Enterprise Account Executive, you will thrive in a culture that prioritises collaboration, professional growth, and customer success. With a strong focus on employee development, flexible working arrangements, and a vibrant office environment in Central London, we offer a rewarding career path alongside competitive benefits including generous holiday entitlement and wellness initiatives. Be part of a company that values diversity and is committed to making a meaningful impact in the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Account Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they align with your own. Practice common interview questions and think about how your experience in apprenticeship sales can shine through. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your great fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team at StudySmarter!
We think you need these skills to ace Enterprise Account Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Enterprise Account Executive. Highlight your experience in B2B sales and apprenticeship sales, and don’t forget to showcase your relationship-building skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our mission at StudySmarter. Keep it engaging and personal.
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive account expansion and customer success. Numbers speak volumes, so include any relevant metrics!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at LDN Apprenticeships
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss how you've met or exceeded targets in previous roles, especially in B2B or apprenticeship sales. This will show that you understand the importance of commercial contribution.
✨Master the Art of Relationship Building
Since this role focuses heavily on account nurturing and customer success, prepare examples of how you've built and maintained strong relationships with clients. Think about specific strategies you've used to engage stakeholders and ensure their needs are met.
✨Showcase Your Organisational Skills
Highlight your attention to detail and organisational abilities during the interview. Discuss how you manage your pipeline and maintain CRM hygiene. You might even want to bring a sample of your record-keeping methods to demonstrate your discipline.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as managing customer sentiment or addressing risks. Prepare by thinking through potential scenarios related to account expansion and multi-product adoption, and how you would approach them.
