AI and Automation Expert Skills Coach

AI and Automation Expert Skills Coach

Delivery Team | £45,000-£50,000 + excellent benefits | Full-time, Hybrid (South London)

Do you get excited by helping people embrace AI and automation to transform the way they work? Are you passionate about developing others and enabling them to deliver real business impact through technology? If so, we'd love to hear from you.

LDN Apprenticeships is Highly Rated by Ofsted, a B Corp-certified organisation and a Sunday Times Best Places to Work 2026 winner. We’re focused on transforming how people grow through our apprenticeships.

Our Delivery Team is central to that work, supporting learners to complete their apprenticeships and achieve their career potential. As our very first Skills Coach on our new AI and Automation Expert Level 4 programme, you’ll be the person our apprentices turn to: their coach, their guide, and often the reason they succeed.

The Role

You’ll join our Delivery Team as a Skills Coach, supporting a caseload of apprentices to acquire and demonstrate the knowledge, skills and behaviours needed to meet the Artificial Intelligence (AI) and Automation Practitioner Level 4 Standard. Mostly remote with at least one day a month at our South London office, the role is built around coaching, mentoring and genuine relationship-building.

This is a varied and rewarding role. Some days you’ll be deep in one-to-one coaching conversations, reviewing work or writing progress review reports for employers. Others you’ll be running group training sessions or in-person development days. The common thread is that you genuinely care how your apprentices are getting on and you take their development personally.

What You’ll Be Doing

• Coaching and mentoring a caseload of apprentices through the AI and Automation Expert Level 4programme, making sure each one gets an excellent experience.

• Running regular progress reviews, writing clear, accurate session reports, and keeping employers properly informed about how their apprentices are developing.
• Working with employers and apprentices to apply learning in relevant work-based activities which have a meaningful and measurable impact on the organisation.

• Designing andfacilitatingengaging group training sessions, including live online sessions and in-person development days.

• Keeping apprentices on track and taking proactive steps when someone needs more support to hit their milestones on time.

• Contributing to the design and development oftrainingactivitiesandthe deliveryoftheprogramme.

• Working with other Skills Coaches to share best practice,standardiseapproaches and keep raising the bar.

• Coordinating training activities delivered in partnership with employers and industry experts.

• Assessing apprentices’ work and giving feedback that istimely,constructive,andusefulto them.

• Maintaining strong, consistent communication with apprentices and employers throughout theprogramme.

• Following quality procedures and contributing to a culture of continuous improvement.

• Providing pastoral support for apprentices when they need it, because the human side of this role matters.

Who We’re Looking For

We're looking for someone who combines a passion for developing people with practical experience of AI, automation and process improvement. Beyond that, here’s what will make you the right fit for this role:

• Extensive experience of implementing AI, automation and digital transformation initiatives within a business environment.

• Strong understanding and practical application of AI tools, automation platforms and workplace productivity .

• Knowledge of business needs and strategic objectives related to digital solutions.

• Experience in teaching, training, or coaching, with a strong interest in learner development.
• Previous experience as a Skills Coach and knowledge of apprenticeships would be advantageous.

• The ability to communicate ideas clearly, whetheryou’recoaching a struggling apprentice one-to-one orfacilitatinga group session withthirtypeople.

• Strong relationship-building skills.You’llbe working closely with apprentices,employersand colleagues, and trust matters in all those relationships.

• Goodorganisationand the ability to manage a caseload,prioritisecompeting demands and keep everything moving without dropping the ball.

• Comfortableusingdigitaltools including MS Office, Learner Management Systems and CRM platforms such as Salesforce.

• A genuine enthusiasm for helping people progress in their careers. Thisisn’tjust a jobtoyou; you care about the outcomes.

• Alignment with the values of anorganisationthat takesitspeople,social and environmental responsibilities seriously.
• Ideally hold a Level 3 Award in Education and Training (or equivalent).

What’s In It For You

We think how you’re looked after matters as much as your salary. Here’s what we offer:

• £45,000-£50,000 salary.

• 25 days holiday plus bank holidays, with an extra day added for each year you stay with us, up to three years.

• Theoptionto buy moreholidayif you want it.

• Discretionary wellbeing days for when life needs to take priority.

• AcompanyApple MacBook.

• Workplace pension with 4% employer contribution.

• Hybrid working with genuine flexibility. Mostly remote, with one day a month at our South London office near Vauxhall.

• Quarterly prizesrecognisingtop performers across the business.

• Regularsocialsincluding aSummerparty and a Christmas celebration.

About LDN Apprenticeships

LDN is highly rated under Ofsted’s latest framework, delivering skills programmes that build learner capability and drive sustainable growth for employers.

We are proud to have been recognised as one of The Sunday Times Best Places to Work 2026, achieving a Top 10 ranking in the medium-sized category — an outstanding achievement that reflects our people-first culture.

We are also the first apprenticeship provider in the UK to achieve B Corp certification, and rank among the top 10% of B Corps globally, demonstrating our commitment to high standards of social and environmental performance, accountability, and transparency.

Find out more about our values and life at LDN at ldnapprenticeships.com/careers.

Important Information

LDN Apprenticeships is committed to safeguarding and promoting the welfare of our learners. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. Our Safeguarding Policy and Safer Recruitment Policy are available on our website. We value diversity and are strongly committed to equal opportunities for all employees and applicants.

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