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- Tasks: Be the go-to person for customer support and resolve issues efficiently.
- Company: Exciting fintech start-up in Cardiff with a focus on innovation.
- Benefits: Competitive salary, healthcare plan, and 25 days holiday.
- Why this job: Join a dynamic team and make a difference in financial software.
- Qualifications: Strong SQL skills and experience with issue management systems like Jira.
The predicted salary is between 30000 - 42000 £ per year.
A fintech software start-up in Cardiff is seeking an Application Support Engineer. In this role, you will be the first point of contact for customer issues, assisting with support requests and ensuring timely resolutions.
You will need a strong understanding of SQL and experience with issue management systems like Jira.
The start-up offers a competitive salary, benefits including a healthcare plan and 25 days holiday, and is focused on innovation in the financial software sector.
FinTech Application Support Engineer - Cardiff employer: LDMS
Contact Detail:
LDMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FinTech Application Support Engineer - Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those working at start-ups. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with SQL or issue management systems like Jira, make sure to highlight that in conversations. Practical examples of how you've solved problems can really impress.
✨Tip Number 3
Prepare for the interview by researching the company’s products and services. Understanding their innovations in financial software will help you stand out as a candidate who’s genuinely interested in their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace FinTech Application Support Engineer - Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL and any relevant issue management systems like Jira. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our innovative team. Keep it personal and let your personality come through.
Showcase Problem-Solving Skills: As an Application Support Engineer, you'll be tackling customer issues head-on. In your application, share examples of how you've successfully resolved problems in the past. We love seeing your thought process in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at LDMS
✨Know Your SQL Inside Out
Since the role requires a strong understanding of SQL, make sure you brush up on your skills. Be prepared to answer technical questions or even solve problems on the spot. Practising common SQL queries and understanding how to troubleshoot issues will give you an edge.
✨Familiarise Yourself with Jira
As experience with issue management systems like Jira is essential, take some time to explore its features. Understand how to create tickets, track issues, and communicate effectively within the platform. This knowledge will show that you're proactive and ready to hit the ground running.
✨Prepare for Customer Interaction Scenarios
In this role, you'll be the first point of contact for customer issues. Think about past experiences where you've resolved customer problems. Prepare to discuss these scenarios in detail, focusing on your approach to communication and problem-solving.
✨Show Your Passion for FinTech Innovation
This start-up is focused on innovation in the financial software sector, so demonstrate your enthusiasm for the industry. Research recent trends and developments in FinTech, and be ready to share your thoughts on how they could impact the company. This will show that you're not just looking for any job, but that you're genuinely interested in contributing to their mission.