At a Glance
- Tasks: Manage lettings and property administration while supporting landlords and tenants across London.
- Company: Join LDM Properties, a leading residential lettings and property management company.
- Benefits: Gain valuable experience, with potential for career progression after your apprenticeship.
- Other info: Work Monday to Friday, 9am to 5:30pm, in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in the property sector.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 800 - 1000 £ per month.
LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations. Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company.
General Administration
- Manage incoming emails, phone calls, and messages professionally.
- Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo).
- Prepare and file correspondence.
- Maintain a well-organised electronic filing system and ensure GDPR compliance.
- Assist with coordinating right-to-rent checks for tenants and occupiers.
- Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date.
- Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks.
- Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy.
- The bill management process on behalf of landlords/tenants will be a key responsibility.
- Produce tenancy welcome packs and ensure move-in checklists are completed.
Property Marketing & Viewings
- Manage viewing schedules and liaise with negotiators to confirm access arrangements.
Landlord & Tenant Liaison
- Address tenant queries and maintenance requests in a timely, efficient, and courteous manner.
- Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations.
- Log maintenance issues and assign to approved contractors.
- Obtain quotations, issue work orders, and track job completion, instructing where necessary.
- Follow up on outstanding work and ensure invoices are received and processed.
Financial Administration
- Assist in rent collection and monitor arrears.
- Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation.
- Maintain records of gas safety, EICR, EPC, and other mandatory certifications.
- Prepare reports for management on tenancy status, renewals, and arrears.
- Support audit and regulatory checks as required.
Team Support
- Support the lettings managers with daily operational needs.
- Provide cover for colleagues during holidays or absences.
- Contribute to improving internal systems and workflows.
- Assist with onboarding new staff members where required.
Monday - Friday: 9am - 5:30 pm. Half an hour unpaid lunch.
Lettings and Management Administrator Apprentice in Birmingham employer: LDM Properties (UK) Limited
LDM Properties (UK) Limited is an exceptional employer, offering a dynamic work environment in the heart of London where you can grow your career in residential lettings and property management. With a strong focus on employee development, our apprenticeship programme provides valuable hands-on experience and the potential for progression within the company, all while being part of a supportive team that values professionalism and collaboration. Enjoy the benefits of working in a high-end market, where your contributions directly impact the satisfaction of landlords and tenants alike.
Contact Details:
LDM Properties (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings and Management Administrator Apprentice in Birmingham
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like LDM Properties (UK) Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like LDM Properties (UK) Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit LDM Properties (UK) Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Lettings and Management Administrator Apprentice in Birmingham
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings and Management Administrator Apprentice role at LDM Properties (UK) Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at LDM Properties (UK) Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where LDM Properties (UK) Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to LDM Properties (UK) Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at LDM Properties (UK) Limited.
