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- Tasks: Manage lettings and property administration while supporting landlords and tenants across London.
- Company: Join LDM Properties, a leading residential lettings and property management company.
- Benefits: Gain valuable experience, with potential for career progression after your apprenticeship.
- Why this job: Be part of a dynamic team and make a real difference in the property sector.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Work Monday to Friday, 9am to 5:30pm, in a supportive environment.
The predicted salary is between 800 - 1000 £ per month.
LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations. Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company.
General Administration
- Manage incoming emails, phone calls, and messages professionally.
- Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo).
- Prepare and file correspondence.
- Maintain a well-organised electronic filing system and ensure GDPR compliance.
- Assist with coordinating right-to-rent checks for tenants and occupiers.
- Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date.
- Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks.
- Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy.
- The bill management process on behalf of landlords/tenants will be a key responsibility.
- Produce tenancy welcome packs and ensure move-in checklists are completed.
Property Marketing & Viewings
- Manage viewing schedules and liaise with negotiators to confirm access arrangements.
Landlord & Tenant Liaison
- Address tenant queries and maintenance requests in a timely, efficient, and courteous manner.
- Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations.
- Log maintenance issues and assign to approved contractors.
- Obtain quotations, issue work orders, and track job completion, instructing where necessary.
- Follow up on outstanding work and ensure invoices are received and processed.
Financial Administration
- Assist in rent collection and monitor arrears.
- Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation.
- Maintain records of gas safety, EICR, EPC, and other mandatory certifications.
- Prepare reports for management on tenancy status, renewals, and arrears.
- Support audit and regulatory checks as required.
Team Support
- Support the lettings managers with daily operational needs.
- Provide cover for colleagues during holidays or absences.
- Contribute to improving internal systems and workflows.
- Assist with onboarding new staff members where required.
Monday - Friday: 9am - 5:30 pm. Half an hour unpaid lunch.
Lettings and Management Administrator Apprentice in Birmingham employer: LDM Properties (UK) Limited
Contact Detail:
LDM Properties (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings and Management Administrator Apprentice in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances in the property management field. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your social media game on point! Follow companies like LDM Properties on LinkedIn and engage with their posts. It shows you're interested and can help you stand out when they see your name pop up.
✨Tip Number 3
Prepare for interviews by practising common questions related to lettings and property management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at LDM Properties.
We think you need these skills to ace Lettings and Management Administrator Apprentice in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lettings and Management Administrator role. Highlight any relevant experience or skills that match the job description, like administration or customer service. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your skills align with what we do at LDM Properties. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: In property management, attention to detail is key. Make sure your application is free from typos and errors. A well-organised application reflects your ability to maintain accurate records and documentation, which is crucial for this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at LDM Properties (UK) Limited
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of LDM Properties and their services. Familiarise yourself with property management terminology and current housing regulations. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your Organisation Skills
As a Lettings and Management Administrator Apprentice, organisation is key. Be prepared to discuss how you manage tasks and keep records. Bring examples of how you've successfully organised information or projects in the past, even if it's from school or previous jobs.
✨Practice Your Communication
You'll be dealing with landlords and tenants, so strong communication skills are a must. Practice answering common interview questions clearly and concisely. You might even want to role-play scenarios where you address tenant queries or liaise with service providers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or what a typical day looks like. This shows you're engaged and eager to learn more about the role and the company.
