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- Tasks: Support customer orders and collaborate with various operational departments.
- Company: LDH La Doria, a leading supplier of ambient food products in the UK.
- Benefits: Competitive salary, annual bonus, hybrid working, and 33 days holiday.
- Why this job: Join a successful company and make a real impact on customer service.
- Qualifications: Customer-focused attitude and ability to work under pressure.
- Other info: Enjoy fantastic social events and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
LDH la doria is a leading supplier of ambient food products to major UK Supermarkets. Established for over 65 years, we are the best in the business working in close relationships with all of our customers and meeting the highest of service targets. We are looking for someone to join our Supply Chain team; the candidate should be customer focused and willing to achieve excellent results.
Job Summary:
- To provide support and interaction between the Customer (Supply Chain Analysts) and LDH’s operational departments (Demand Planning, Commercial, Customer Service and Transport).
- Responsible for making sure that customer orders are processed and administered effectively, using existing processes and procedures whilst focusing on our corporate objectives – to provide a 100% service level to all of our customers, i.e. delivery on time and in full.
- To do this, you will need to be a disciplined and focused individual, able to work under pressure and able to make informed choices about how best to achieve our Customer Service Levels.
- Understand and incorporate knowledge of the wider supply chain, associated controls and concerns, into day-to-day decision making.
- Actively contribute to the ongoing efforts for Continuous Improvement in service to both your external and internal customers.
Key Accountabilities:
- Development of contacts and relationships with relevant teams within the customer.
- Lead time reviews.
- Identify potential opportunities for cost savings.
- Order Processing.
- Stock Allocation & Priorities.
- Delivery Processing.
- Stock Issues and or shortages.
- Contract Balances & Price Changes.
- Incident Control.
- Returns & Collections.
- Order Pattern.
- LDH Service Level.
- Haulier DOT.
Benefits:
- Competitive Salary.
- Discretionary Annual Bonus.
- Pension Scheme.
- 33 days holiday (including bank holidays).
- Hybrid/flexible working arrangements.
- Free Parking.
- Life Assurance.
- Employee Assistance Programme.
- Fantastic Fully Expensed Social Events including overnight stays and Newmarket racing nights!
Equal Opportunities: LDH is an equal opportunity employer and is committed to providing a workplace free from discrimination. If you would like to be part of a successful Company who values its employees, then please send in your C.V. for consideration.
Supply Chain Assistant / Administrator / Customer Service employer: LDH Ltd
Contact Detail:
LDH Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Assistant / Administrator / Customer Service
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry, especially those connected to LDH. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research LDH's operations and think about how your skills can help them achieve their customer service goals. Show them you're not just another candidate, but someone who gets what they do.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on answering questions about your experience in customer service and supply chain management. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the LDH team. Let's get you that job!
We think you need these skills to ace Supply Chain Assistant / Administrator / Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Supply Chain Assistant role. Highlight any customer service experience and your ability to work under pressure, as these are key for us at LDH.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about supply chain management and how you can contribute to our team. Be specific about your achievements and how they relate to the job description.
Showcase Your Communication Skills: Since this role involves interaction with various teams, demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to mention any relevant experience in building relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at LDH Ltd
✨Know Your Supply Chain Basics
Before the interview, brush up on your knowledge of supply chain processes. Understand how order processing, stock allocation, and delivery work together. This will show that you’re not just interested in the role but also have a solid grasp of the industry.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you’ve handled challenges and maintained service levels. This is crucial since the role emphasises customer service and achieving excellent results.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you had to make quick decisions under pressure. Be ready to discuss how you approached these situations and what the outcomes were. This will illustrate your ability to handle the demands of the job effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s supply chain operations and their approach to continuous improvement. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
