At a Glance
- Tasks: Coordinate and optimise service delivery through effective scheduling and rota management.
- Company: Join a leading homecare provider dedicated to improving lives.
- Benefits: Enjoy 24 days annual leave, career progression, and a supportive team environment.
- Other info: Be part of a fun, energetic team focused on high-quality care.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic setting.
- Qualifications: Experience in fast-paced environments, strong analytical and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Specialist Homecare group are a leading provider of comprehensive care services dedicated to improving the quality of life for the individuals we support. We are committed to delivering high-quality, person‑centred care across a range of services. We have an exciting role for someone to join our Service Delivery team, based out of our head office in Nottingham City Centre. You’ll be responsible for coordinating and optimizing the delivery of our services by supporting the operations team with the development and management of rotas, creating a seamless approach to rota management to support service delivery through effective scheduling, contributing to high‑quality care and operational efficiency.
What you’ll be responsible for:
- Coordinating and overseeing scheduling, by ensuring package rotas are created in‑line with commissioned hours.
- Utilising our first in class scheduling system to ensure rotas are created in‑line with client requirements/ employee shift patterns and communicated out in advance.
- Ensuring employee absences are covered in‑line with business needs and reflected in the scheduling system and rotas.
- Coordinating scheduling of training, ensuring employees are scheduled in‑line with training requirements and trainer availability.
- Creating detailed reports to provide key updates on completion of package schedules, providing statistical insight into overall completion rate of package rotas for all services within the group.
- Ensuring records are kept up to date within our scheduling platform, in‑line with compliance requirements & data processes.
- Collaboration with operations and wider teams to ensure seamless management of package rotas and agreed care requirements.
- Excellent analytical skills and experience in data analysis, with the ability to present data clearly for various stakeholders.
- Excellent communication and relationship‑building skills.
- Strong organisational and administrative skills.
- Confidence using systems.
- Ability to work independently, manage competing deadlines, and adapt in a fast‑paced environment.
- Ability to build & maintain effective working relationships.
- Ability to work to tight deadlines.
- Detail‑oriented, with strong analytical skills.
What we’re looking for in you:
- You’ve worked in a fast paced, growing & driven environment.
- You’re a values driven individual who can align themselves to our core values.
- Smart, curious, inquisitive - we need someone who can use their initiative to quickly grasp what challenges come our way and instil confidence in the business.
- A curious approach to problem solving. If you don’t know the answer, you can usually figure it out but feel comfortable raising any issues you have.
- Open to feedback, a fast learner, prepared to try and learn new things.
What You’ll Get In Return:
- Working with a fun, energetic and supportive team.
- 24 days of annual leave, with each additional year of continuous service, you will receive an additional day, up to the maximum of 28 days + bank holidays.
- A learning but high paced environment from day one with a supportive team & support with career progression.
Service Delivery Planner in Nottingham employer: LDA Care Ltd
At Specialist Homecare Group, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture in the heart of Nottingham City Centre. Our commitment to employee growth is reflected in our comprehensive training programmes and career progression opportunities, ensuring that you thrive in a fast-paced environment while contributing to high-quality, person-centred care. With generous annual leave and a collaborative team atmosphere, we provide a fulfilling workplace where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Planner in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission of delivering high-quality care. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build your confidence. Focus on articulating your experience and how it aligns with the responsibilities of a Service Delivery Planner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Service Delivery Planner in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Service Delivery Planner role. Highlight your organisational skills, experience in scheduling, and any analytical abilities you have. We want to see how you can contribute to our mission of delivering high-quality care!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your values align with ours. Share specific examples of how you've tackled challenges in fast-paced environments, as we love a curious problem-solver!
Show Off Your Communication Skills:Since this role involves collaboration with various teams, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you've built relationships and communicated effectively in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at LDA Care Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service Delivery Planner. Familiarise yourself with scheduling systems and how they contribute to high-quality care. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Analytical Skills
Since the job requires excellent analytical skills, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to improve processes or solve problems in previous roles. This will highlight your ability to present data clearly for various stakeholders.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Think of examples where you've successfully built relationships or collaborated with teams. Be ready to explain how you would ensure seamless management of package rotas and care requirements, as this will resonate well with the interviewers.
✨Emphasise Your Adaptability
The fast-paced environment means you'll need to adapt quickly. Share instances where you've managed competing deadlines or adjusted to changes in your work. Highlighting your ability to remain detail-oriented while juggling multiple tasks will show that you're the right fit for their dynamic team.
