At a Glance
- Tasks: Support medicines management and optimise patient care in a dynamic healthcare environment.
- Company: Join a leading not-for-profit social enterprise dedicated to patient-centred services.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on continuous learning and improvement.
- Why this job: Make a real difference in patient safety and healthcare quality while developing your skills.
- Qualifications: Must be a registered Pharmacy Technician with strong organisational and communication skills.
The predicted salary is between 30000 - 40000 β¬ per year.
To provide high-quality support for the delivery of medicines optimisation and management for the LCW run GP Practice and across the wider LCW services, ensuring patient safety, compliance with medicines regulations, and the efficient use of resources. The postholder will assist in implementing prescribing safety initiatives, managing medicines supply and supporting audits.
Main duties of the job
- Hours and Pay: 30 hours per week
- Location: Hammersmith & Fulham Centres for Health, although there may be a need to work from and or visit other sites
Key Relationships: The successful candidate will work closely with Medicine management Lead Pharmacist, wider clinical staff, practice manager, and practice nursing staff governance team members, Deputy Medical Director, Director of Clinical Services, the Head of Urgent and Primary Care, staff and other management to identify areas for improvement and implement strategies to enhance overall performance.
About us London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of providing high-quality services across a range of primary and urgent care contracts 24 hours a day, 365 days a year to 5 million patients in North West, North Central and North East London. We pride ourselves on delivering safe, effective, responsive, caring, and well led patient centred clinical services as recognised by our Good CQC rating in all areas of our organisation.
Job responsibilities
Role Responsibilities:
- Delivery at GP Practice: Assist in conducting medication reviews, focusing on patients with polypharmacy and long-term conditions. Support the implementation of standards, including responding to drug alerts and managing safety protocols. Assist with conducting audits. Familiar with Data handling and data analysis. Perform high-risk drug monitoring reviews, ensuring compliance with safety protocols and addressing any prescribing concerns under the guidance of the Lead Pharmacist. Contribute to the provision of safe and effective pharmacy services. Undertake medicines reconciliation in line with practice protocols to improve efficiency and the effectiveness of prescriptions. Respond to patients queries face-to-face and via phone, referring complex problems to the pharmacist. Check the accuracy of medicines on prescriptions to ensure compliance and safety. Participate in medication audits, identifying areas for improvement and supporting implementation of changes. Assist in monitoring prescribing budgets and preparing evidence-based resources to support cost-effectiveness. Support the safe management of Controlled Drugs, including secure storage, accurate record-keeping, and compliance with Home Office and CQC requirements, under the supervision of the CD Licence holder. Carry out medicines-related audits and stock checks across LCW services, ensuring compliance with policies and regulatory standards. Contribute to the development and review of medicines management policies. Assist in the preparation for monthly Medicines Management and Quality Assurance meetings. Support delivery of QOF and NWL targets.
- Administrative and Operational Support: Maintain accurate and up-to-date documentation for medicines management processes, including data collection for audits and reporting. Act as a point of contact for medicines-related queries, referring complex cases to the Lead Clinical Pharmacist or governance teams as appropriate. Assist with the preparation of reports and presentations for governance meetings and training sessions. Support with the presentation Slides of the medicines management group.
- Education and Training: Support the delivery of training programmes for clinical and support staff, ensuring awareness of medicines management best practices and regulatory compliance. Participate in personal and professional development activities, ensuring up-to-date knowledge of medicines management standards.
Main Conditions of Service
- Confidentiality: All staff employed by LCWUCC has a duty to keep information about staff and patients confidential and not to discuss information unnecessarily or to unauthorised persons. Failure to maintain confidentiality will lead to disciplinary action.
- Health and Safety: Employees must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974), and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors. All LCWUCC employees are accountable, through the terms and conditions of their employment, professional regulations, clinical governance and statutory health and safety regulations, and are responsible for reporting incidents, being aware of the risk management strategy and emergency procedures and attendance at training as required.
- No Smoking Policy: There is a no smoking policy in operation within the Organisation. In accordance with this policy smoking is positively discouraged and is not permitted in any areas.
- Data Protection: If you have contact with computerised data systems you are required to obtain process and/or use information held on a computer or word processor in a fair and lawful way.
- Access to Health Records: All staff who contribute to patients health records are expected to be familiar with, and adhere to, the LCWs Standards of Record Keeping Policy.
Person Specification
- Other Attributes: Flexible and adaptable to change to meet the needs of the service.
- Values: Exhibits behaviours in line with Organisation Values: Drive Change Together Belonging Community Focused.
- Experience: Experience in medicines management within a primary care, hospital, or community setting. Experience in supporting Controlled Drug compliance.
- Skills: Strong organisational and communication skills. Attention to detail and a commitment to patient safety. Proactive and able to manage multiple tasks efficiently. Collaborative team player with the ability to work independently when needed. Commitment to continuous professional development.
- Knowledge: Knowledge of national guidelines and frameworks (e.g., NICE, CQC, and GPhC standards). Competence in data handling, audits, and reporting. Familiarity with clinical systems used in primary care (SystemOne preferable).
- Qualifications: Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Pharmacy Technician for Planned Care and LCW Medicines Management employer: LCW UCC
London Central & West Unscheduled Care Collaborative is an exceptional employer, offering a supportive work environment that prioritises patient safety and professional development. Located in Hammersmith & Fulham, employees benefit from a collaborative culture, opportunities for continuous learning, and the chance to make a meaningful impact on healthcare delivery across London. With a strong commitment to equality and a Good CQC rating, LCWUCC fosters a workplace where staff can thrive while contributing to high-quality patient care.
StudySmarter Expert Adviceπ€«
We think this is how you could land Pharmacy Technician for Planned Care and LCW Medicines Management
β¨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy field, especially those who work in primary care or have experience with medicines management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
β¨Tip Number 2
Prepare for interviews by brushing up on your knowledge of national guidelines and frameworks like NICE and CQC standards. We want you to shine when discussing how you can contribute to patient safety and compliance during your interview!
β¨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks efficiently in past roles. This will demonstrate your ability to handle the demands of a Pharmacy Technician role effectively.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Pharmacy Technician for Planned Care and LCW Medicines Management
Some tips for your application π«‘
Tailor Your Application:Make sure to customise your CV and cover letter for the Pharmacy Technician role. Highlight your experience in medicines management and any relevant skills that match the job description. We want to see how you can contribute to our team!
Showcase Your Skills:Donβt just list your qualifications; demonstrate how your skills align with the responsibilities outlined in the job description. Whether itβs your attention to detail or your ability to manage multiple tasks, let us know how you excel in these areas.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and experiences.
Apply Through Our Website:We encourage you to submit your application through our website. Itβs the best way for us to receive your details directly and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at LCW UCC
β¨Know Your Stuff
Make sure you brush up on your knowledge of medicines management and relevant guidelines like NICE and CQC. Being able to discuss these confidently will show that you're serious about the role and understand the importance of patient safety.
β¨Show Your Team Spirit
This role involves working closely with various clinical staff and management. Be ready to share examples of how you've collaborated in the past, and highlight your ability to work as part of a team while also being proactive when needed.
β¨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a prescribing concern or conducting a medication review. Think through some scenarios beforehand so you can demonstrate your problem-solving skills and attention to detail.
β¨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the role or the organisation. This shows your genuine interest and helps you assess if this is the right fit for you. For example, you could ask about the current challenges in medicines management they face.