At a Glance
- Tasks: Lead and manage clinical services in urgent and primary care, ensuring high standards of patient care.
- Company: Join LCW UCC, a GP-led not-for-profit organisation at the forefront of digital healthcare innovation.
- Benefits: Enjoy a supportive work culture, opportunities for professional development, and a diverse team environment.
- Why this job: Be part of a transformative healthcare journey, making a real impact on patient care and community health.
- Qualifications: Must hold a Master's degree and be an active practitioner on the NMC/HCPC register.
- Other info: This role offers a unique chance to shape healthcare delivery while working with a passionate team.
The predicted salary is between 43200 - 72000 £ per year.
LCW are looking to recruit a Head of Clinical Services (Urgent Care / Primary Care), who will be responsible for providing strategic leadership and direction to nurses and Allied Health Professionals across the various services provided by the organisation. This is a new role and an exciting time to join a healthcare organisation that is at the forefront of digital innovation and patient care in unscheduled care.
Main duties of the job:
- The postholder will have oversight across all LCW services, which includes the Clinical Assessment Service, OOH services, Urgent Treatment Centres, and planned care services.
- The successful candidate will be responsible for the day-to-day management of the team and will report directly into the Medical Director.
- This is a great opportunity for a clinician with a strong leadership background to continue their career with an organisation with a diverse portfolio of services.
Please note: You must be an active practitioner on the NMC/HCPC register.
About us:
London Central & West Unscheduled Care Collaborative (LCW UCC), a GP-led not for profit Social Enterprise organisation. LCW is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post.
Job responsibilities:
- Strategic Responsibilities: Development and delivery of an AHP strategy for paramedics, nurses, and pharmacists. Build and develop our AHP workforce ensuring we drive productive models of care. To contribute, and where appropriate lead, on behalf of LCW, the implementation of relevant national and regional policy.
- Service Delivery: Responsible for ensuring high clinical performance in our portfolio of services ensuring services are working effectively and efficiently. Accountable for clinical delivery, attaining excellent standards of patient care in a clear framework for service delivery.
- Workforce & People Management: Provide visible and accessible site leadership creating a climate where individuals understand their roles and responsibilities and people are empowered to be effective in their role. Delivery of a culture of learning, coaching, patient safety.
- Clinical Work: Work in LCW services where suitable once a month with a spread over 12 months. Part of clinical on call rota.
Person Specification:
Qualifications
- Essential: Masters Degree or equivalent qualification. Active practitioner on the NMC/HCPC register.
- Desirable: Management or postgraduate qualification or experience. NHS Leadership course.
Knowledge
- Essential: Knowledge and evidence of building/sustaining effective and productive working relationships with a wide range of organisations and their Leaders. Knowledge of contracting within NHS standard contract framework and an understanding of Local Health economies and the roles and interests of all stakeholders. Knowledge of budgetary control and financial management at organisational level.
Experience
- Essential: Proven track record of operating and leading at a senior level of an SME or Divisional level of a large organization with P/L and or Budget responsibility. Evidence of holding senior Leadership position in a healthcare organisation primary care, urgent care. Experience of partnership/collaborative working across different providers or agencies as a prime or Subcontractor.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration:
Applicants must have current UK professional registration.
Employer details:
Employer name: LCW UCC
Address: St. Charles Hospital, Exmoor Street, London, W10 6DZ
Head of Clinical Services (Urgent Care / Primary Care) employer: LCW UCC
Contact Detail:
LCW UCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Clinical Services (Urgent Care / Primary Care)
✨Tip Number 1
Network with professionals in the healthcare sector, especially those involved in urgent and primary care. Attend relevant conferences or workshops to meet potential colleagues and leaders in the field, which can help you gain insights into the role and the organisation.
✨Tip Number 2
Familiarise yourself with the latest trends and innovations in digital healthcare. Being knowledgeable about how technology is shaping patient care will demonstrate your commitment to the role and align with LCW's focus on digital innovation.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing diverse teams. Highlight specific examples of how you've successfully led clinical teams in the past, as this will be crucial for the strategic responsibilities of the position.
✨Tip Number 4
Research LCW's current services and any recent developments within the organisation. Understanding their portfolio will allow you to tailor your discussions and show how your vision aligns with their goals during interviews.
We think you need these skills to ace Head of Clinical Services (Urgent Care / Primary Care)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in clinical leadership, particularly in urgent and primary care settings. Emphasise your strategic responsibilities and any achievements that demonstrate your ability to manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for healthcare and digital innovation. Discuss how your background aligns with LCW's mission and values, and provide specific examples of how you've successfully led teams or implemented strategies in previous roles.
Highlight Relevant Qualifications: Clearly state your qualifications, including your active NMC/HCPC registration and any management or postgraduate qualifications. Mention any NHS Leadership courses you have completed, as these are desirable for the role.
Showcase Collaborative Experience: Demonstrate your experience in partnership working across different providers or agencies. Provide examples of how you've built effective relationships and contributed to collaborative projects, as this is crucial for the role at LCW.
How to prepare for a job interview at LCW UCC
✨Showcase Your Leadership Experience
As a candidate for the Head of Clinical Services, it's crucial to highlight your leadership experience. Prepare specific examples of how you've successfully led teams in a healthcare setting, focusing on your ability to inspire and manage diverse groups of professionals.
✨Demonstrate Knowledge of Healthcare Policies
Familiarise yourself with relevant national and regional healthcare policies. Be ready to discuss how you can contribute to their implementation at LCW, showcasing your understanding of the NHS contracting framework and local health economies.
✨Emphasise Collaborative Working Skills
Given the role's focus on partnership working, prepare to discuss your experience in collaborative projects. Highlight instances where you've successfully worked with various stakeholders to achieve common goals, demonstrating your ability to build effective relationships.
✨Prepare for Clinical Scenarios
Since the role involves clinical oversight, be prepared to discuss clinical scenarios you might encounter. Think about how you would ensure high standards of patient care and manage clinical performance across services, reflecting your hands-on experience in urgent and primary care.