IT Support Team Lead (On‑Site) — Service Excellence

IT Support Team Lead (On‑Site) — Service Excellence

Full-Time 30708 - 40000 £ / year (est.) No working from home possible
LCS IT Solutions Ltd

At a Glance

  • Tasks: Lead the IT support team, manage ticket queues, and resolve technical issues.
  • Company: Join LCS IT Solutions Ltd, a dynamic company focused on service excellence.
  • Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
  • Other info: Work in a friendly environment with opportunities to develop your skills.
  • Why this job: Be part of a proactive team making a real difference in IT support.
  • Qualifications: 3 years of IT experience, strong communication skills, and a full UK driving licence.

The predicted salary is between 30708 - 40000 £ per year.

LCS IT Solutions Ltd is seeking an IT Helpdesk/Support Technician to join our on-site team in Bracebridge.

You will manage ticket queues, resolve incidents within SLAs, and provide hands-on support across Microsoft environments and hardware.

The role requires 3 years of IT technical experience, a full UK driving licence, and strong communication and problem-solving skills.

A friendly, proactive attitude and ability to work both independently and as part of the team are essential.

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IT Support Team Lead (On‑Site) — Service Excellence employer: LCS IT Solutions Ltd

Join our dynamic team as an IT Support Team Leader, where you will thrive in a supportive work culture that values collaboration and professional growth. With competitive salaries, a company pension, and free parking, we prioritise employee well-being while delivering exceptional service to both commercial and educational sectors. Our commitment to continuous improvement ensures that you will have ample opportunities to develop your skills and advance your career in a friendly and professional environment.

LCS IT Solutions Ltd

Contact Details:

LCS IT Solutions Ltd Recruitment Team

We think you need these skills to ace IT Support Team Lead (On‑Site) — Service Excellence

IT Technical Experience
Ticket Management
Incident Resolution
Microsoft Environments Support
Hardware Support
Communication Skills
Problem-Solving Skills