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For Companies At a Glance
- Tasks: Provide 1:1 wellbeing support and promote a positive culture for students and staff.
- Company: LCK Academy, a mission-driven institution focused on empowerment and inclusivity.
- Benefits: Flexible hours, CPD opportunities, and a meaningful role impacting lives.
- Why this job: Make a real difference in the wellbeing of students and staff in a supportive environment.
- Qualifications: Degree in Psychology or related field; experience in wellbeing or support roles.
- Other info: Join a dynamic team committed to zero self-doubt and zero hardship.
The predicted salary is between 24000 - 36000 £ per year.
A compassionate, proactive Wellbeing Officer to provide confidential 1:1 support, early intervention, crisis escalation and wellbeing promotion for students and staff at LCKA.
Department: Professional Services
Hours: Part-time (0.6 FTE)
Location: Harrow, London
Flexible scheduling; inclusive, mission-driven culture; CPD and accredited training; a meaningful role that impacts staff and student success.
Equality, Diversity And Inclusion & Ethos
LCK Academy is unapologetically proud of our stance: Zero Self Doubt, Zero Hardship. We’re an inclusive environment built on empathy, action, and empowerment, grounded in the UK Quality Code and Equality Act 2010. We make space for diverse voices and encourage applications from those historically underrepresented in higher education leadership.
The Role
We are seeking a compassionate, proactive Wellbeing Officer to support the emotional, psychological, and physical wellbeing of students and staff. The postholder will provide one-to-one support, early intervention, crisis escalation, and signposting to internal and external services while helping build a safe, inclusive, and supportive culture.
Main Duties
- Provide confidential 1:1 wellbeing support to students and staff
- Identify needs and signpost to internal/external services
- Deliver wellbeing workshops and awareness campaigns
- Promote a positive wellbeing culture across LCKA
- Support the Designated Safeguarding Lead (DSL) with safeguarding concerns and escalation
- Respond to crises professionally and appropriately, following policy and safeguarding procedures
- Maintain accurate, GDPR-compliant case notes and records
- Liaise with academic teams, HR, and external professionals (e.g., NHS, charities)
- Support wellbeing policy development and continuous service improvement
Qualifications
- Degree in Psychology, Counselling, Social Work, Education or related field
- Experience in wellbeing, safeguarding, or support roles
- Excellent listening, communication and interpersonal skills
- Ability to manage a confidential caseload and maintain accurate records
- Understanding of safeguarding, Prevent Duty and professional boundaries
- Ability to support diverse and complex needs
- Mental Health First Aid or counselling qualification
- Experience delivering wellbeing workshops or campaigns
- Experience in Higher Education (HE) or community support
Accessibility
If you require adjustments during the application or interview process, please let us know.
How to Apply
Please email your CV and a short cover letter (max 2 pages) to recruitment@lckacademy.org.uk. Include the job title "Student and Staff Wellbeing Officer" in the subject line.
Student and Staff Wellbeing Officer employer: Lckacademy
Contact Detail:
Lckacademy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student and Staff Wellbeing Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who work in wellbeing roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to wellbeing support. Think about how you would handle specific scenarios and be ready to share your experiences. Confidence is key!
✨Tip Number 3
Show your passion for wellbeing! During interviews, highlight your commitment to creating a supportive environment. Share examples of how you've made a difference in previous roles or projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission-driven culture.
We think you need these skills to ace Student and Staff Wellbeing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Wellbeing Officer role. Highlight any relevant experience in wellbeing, safeguarding, or support roles to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for supporting students and staff, and explain how your background makes you a great candidate. Keep it concise and engaging – we want to feel your enthusiasm!
Showcase Your Skills: Don’t forget to mention your excellent listening and communication skills. We’re looking for someone who can connect with diverse individuals, so give us examples of how you’ve done this in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re keen on joining our mission-driven culture!
How to prepare for a job interview at Lckacademy
✨Know Your Stuff
Make sure you understand the role of a Wellbeing Officer inside out. Familiarise yourself with the key responsibilities, like providing 1:1 support and promoting wellbeing culture. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
This role is all about empathy and support. Prepare examples from your past experiences where you've demonstrated compassion, whether in a professional or personal context. Highlight how you’ve helped others through tough times, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as a crisis or a safeguarding concern. Think through potential scenarios beforehand and outline your approach. This shows that you can think on your feet and are prepared for the challenges of the role.
✨Emphasise Inclusivity and Diversity
LCKA values inclusivity and diversity, so be sure to discuss how you can contribute to this ethos. Share any relevant experiences or training you've had that align with these values, and express your commitment to creating a supportive environment for all students and staff.
