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- Tasks: Provide 1:1 wellbeing support and promote a positive culture for students and staff.
- Company: LCK Academy, a mission-driven institution focused on empowerment and inclusivity.
- Benefits: Flexible hours, CPD opportunities, and a meaningful role impacting lives.
- Why this job: Make a real difference in the wellbeing of students and staff in a supportive environment.
- Qualifications: Degree in Psychology or related field; experience in wellbeing or support roles.
- Other info: Join a diverse team committed to zero self-doubt and zero hardship.
The predicted salary is between 30000 - 42000 £ per year.
A compassionate, proactive Wellbeing Officer to provide confidential 1:1 support, early intervention, crisis escalation and wellbeing promotion for students and staff at LCKA.
Department: Professional Services
Hours: Part-time (0.6 FTE)
Location: Harrow, London
Flexible scheduling; inclusive, mission-driven culture; CPD and accredited training; a meaningful role that impacts staff and student success.
Equality, Diversity And Inclusion & Ethos
LCK Academy is unapologetically proud of our stance: Zero Self Doubt, Zero Hardship. We’re an inclusive environment built on empathy, action, and empowerment, grounded in the UK Quality Code and Equality Act 2010. We make space for diverse voices and encourage applications from those historically underrepresented in higher education leadership.
The Role
We are seeking a compassionate, proactive Wellbeing Officer to support the emotional, psychological, and physical wellbeing of students and staff. The postholder will provide one-to-one support, early intervention, crisis escalation, and signposting to internal and external services while helping build a safe, inclusive, and supportive culture.
Main Duties
- Provide confidential 1:1 wellbeing support to students and staff
- Identify needs and signpost to internal/external services
- Deliver wellbeing workshops and awareness campaigns
- Promote a positive wellbeing culture across LCKA
- Support the Designated Safeguarding Lead (DSL) with safeguarding concerns and escalation
- Respond to crises professionally and appropriately, following policy and safeguarding procedures
- Maintain accurate, GDPR-compliant case notes and records
- Liaise with academic teams, HR, and external professionals (e.g., NHS, charities)
- Support wellbeing policy development and continuous service improvement
Qualifications
- Degree in Psychology, Counselling, Social Work, Education or related field
- Experience in wellbeing, safeguarding, or support roles
- Excellent listening, communication and interpersonal skills
- Ability to manage a confidential caseload and maintain accurate records
- Understanding of safeguarding, Prevent Duty and professional boundaries
- Ability to support diverse and complex needs
- Mental Health First Aid or counselling qualification
- Experience delivering wellbeing workshops or campaigns
- Experience in Higher Education (HE) or community support
Accessibility
If you require adjustments during the application or interview process, please let us know.
How to Apply
Please email your CV and a short cover letter (max 2 pages) to recruitment@lckacademy.org.uk. Include the job title "Student and Staff Wellbeing Officer" in the subject line.
Student and Staff Wellbeing Officer in London employer: Lckacademy
Contact Detail:
Lckacademy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student and Staff Wellbeing Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former staff at LCKA on LinkedIn. A friendly chat can give you insider info about the culture and what they really value in a Wellbeing Officer.
✨Tip Number 2
Prepare for the interview by thinking about real-life scenarios where you've made a difference in wellbeing. We want to hear your stories of compassion and proactive support!
✨Tip Number 3
Show your passion for inclusivity and diversity during your interview. Share how you’ve contributed to creating supportive environments in the past – it’s all about that zero self-doubt ethos!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are keen to join our mission-driven culture.
We think you need these skills to ace Student and Staff Wellbeing Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Student and Staff Wellbeing Officer role. Highlight any relevant qualifications, especially in psychology or counselling, and showcase your experience in wellbeing support.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting students and staff wellbeing. Share specific examples of how you've made a positive impact in previous roles, and don’t forget to mention why you’re excited about joining LCKA.
Showcase Your Communication Skills: As a Wellbeing Officer, excellent communication is key. In both your CV and cover letter, demonstrate your ability to listen and engage effectively. Use clear, concise language and make sure your personality shines through!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Lckacademy
✨Know Your Stuff
Make sure you understand the role of a Wellbeing Officer inside out. Familiarise yourself with the key responsibilities, like providing 1:1 support and promoting wellbeing culture. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Compassion
This role is all about empathy and support. Prepare examples from your past experiences where you've demonstrated compassion, whether in a professional or personal context. Highlight how you’ve helped others through tough times, as this will resonate well with the interviewers.
✨Be Ready for Scenarios
Expect scenario-based questions that assess your crisis management skills and understanding of safeguarding. Think through potential situations you might face in the role and how you would handle them. This shows that you’re proactive and prepared for the challenges ahead.
✨Emphasise Inclusivity
LCKA values diversity and inclusion, so be sure to discuss how you can contribute to creating an inclusive environment. Share any relevant experiences or ideas you have for promoting equality and supporting diverse needs within the student and staff community.
