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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building strong relationships.
- Company: Join an award-winning, family-run carpet company with a rich history.
- Benefits: Enjoy competitive pay, job security, and a supportive work environment.
- Why this job: Make a real impact on cash flow and customer satisfaction in a thriving business.
- Qualifications: Strong communication skills and experience in credit control or finance.
- Other info: Be part of a dynamic team with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
The Cormar Carpet Company is an award-winning, British, family-run business and has been making carpets since 1956 at our two mills in Lancashire. We make and deliver our carpets from our distribution sites in Hemel Hempstead and Bury to over 3,000 Cormar retailers across the UK and Ireland, using our own fleet of vehicles.
Job Purpose
As a Credit Controller, you will be responsible for managing customer accounts to ensure payments are received on time and credit limits are maintained appropriately. You will build strong relationships with customers, resolve queries, and manage overdue debt efficiently, supporting the wider business by maintaining healthy cash flow and accurate financial records.
Key Responsibilities
- Manage your own portfolio of customer accounts, ensuring payments are received in line with agreed terms.
- Produce and issue monthly statements to customers.
- Process pro-forma invoices and allocate incoming sales receipts.
- Manage the setup of new customer accounts, ensuring accurate and complete information.
- Chase overdue debts by phone, email, and letter to secure payments.
Credit Controller employer: LCJ
Contact Detail:
LCJ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with Cormar Carpet Company’s values and recent achievements. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you’ll need to build strong relationships with customers. Role-play common scenarios with a friend or family member to boost your confidence in handling queries and chasing overdue debts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience and skills that match the job description, like managing customer accounts and resolving queries. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your ability to maintain healthy cash flow and manage overdue debts.
Showcase Your Communication Skills: As a Credit Controller, strong communication is key. In your application, give examples of how you've effectively communicated with customers in the past. We love seeing candidates who can build relationships and resolve issues smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. We can’t wait to see what you’ve got!
How to prepare for a job interview at LCJ
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on key financial terms and metrics relevant to the role. Be prepared to discuss how you've managed accounts in the past and any specific achievements related to improving cash flow or reducing overdue debts.
✨Showcase Your Communication Skills
Building strong relationships with customers is crucial. During the interview, highlight your experience in resolving queries and managing customer accounts. Use examples that demonstrate your ability to communicate effectively, whether it's through phone calls, emails, or face-to-face interactions.
✨Demonstrate Problem-Solving Abilities
Credit control often involves tackling issues head-on. Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. This could include handling difficult customers or finding innovative ways to chase overdue payments.
✨Research the Company
Familiarise yourself with The Cormar Carpet Company’s history, values, and recent achievements. Understanding their business model and customer base will help you tailor your responses and show genuine interest in the role. Plus, it’ll give you a chance to ask insightful questions during the interview.