Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts, chase overdue debts, and ensure excellent service.
- Company: Join Cormar Carpet Company, a family-run business with over 50 industry awards since 1956.
- Benefits: Enjoy a competitive salary, bonus, 31 days holiday, and a cycle to work scheme.
- Why this job: Be part of a reputable company with a strong culture and commitment to customer satisfaction.
- Qualifications: Experience in credit control and proficiency in Microsoft Excel and Word required.
- Other info: This is a temporary role for up to 12 months, working 37.5 hours a week.
The predicted salary is between 28000 - 39200 £ per year.
The Cormar Carpet Company is an award-winning, British, family-run business and has been making carpets since 1956 at our two mills in Lancashire. We make and deliver our carpets from our distribution sites in Hemel Hempstead and Bury to over 3,000 Cormar retailers across the UK and Ireland, using our own fleet of vehicles.
Job purpose: The Credit Controller is responsible for ensuring that sales customer accounts are managed in accordance with agreed terms.
Key Responsibilities:
- Monthly statements to customers
- Manage own book of customers
- Processing of pro-forma accounts
- Input and allocation of sales receipts
- Manage the process of opening new accounts
- Chasing overdue debt to receipt
- Taking legal action against customers to recover overdue balances
- Negotiating repayment plans
- Review customer credit ratings with online credit agency
- Trade references
- Contact customers by telephone, letter and e-mail
- Build strong relations with customers to ensure excellent customer service
- Creating and managing a stop list
- Prepare cheques for banking
- Interact with other departments
- Manage customer credit limits
- Maintaining notes on the accounts system
- Assist with any sales overflow calls
- Ad-hoc duties
Ideal Skills / Qualifications:
- Past experience of credit control
- Extensive use of Microsoft Excel and Word
Hours: 37.5 hours per week, Monday - Friday
Package:
- Salary GBP28,000 per annum
- Discretionary annual bonus
- 31 days holiday, including bank holidays
- Holiday purchase scheme - 3 days per year
- Pension after 3 months service - minimum employee contribution 5%, employer matches employees contribution
- Entitled to join Healthcare cashback scheme after 3 months service
- Cycle to work scheme
To Apply: Please press the 'Apply' button, and shortlisted candidates will be contacted within 28 days. Thank you for your interest in the role.
Credit Controller employer: LCJ
Contact Detail:
LCJ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with the Cormar Carpet Company and its values. Understanding their history and commitment to quality will help you align your answers during any interviews, showcasing that you're not just looking for a job, but are genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your credit control knowledge and be prepared to discuss specific strategies you've used in the past. Highlighting your experience with managing customer accounts and negotiating repayment plans can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Cormar Carpet Company if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Excel and Word during the interview. Be ready to discuss how you've used these tools in previous roles, as they are essential for the Credit Controller position.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control. Include specific examples of how you've managed customer accounts, processed payments, and handled overdue debts.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your past experience with credit control and how it aligns with the responsibilities outlined in the job description.
Highlight Technical Skills: Since the role requires extensive use of Microsoft Excel and Word, be sure to mention your proficiency in these applications. Provide examples of how you've used them in previous roles to manage accounts or analyse data.
Showcase Customer Service Skills: The job involves building strong relationships with customers. Include examples in your application that demonstrate your ability to communicate effectively and provide excellent customer service.
How to prepare for a job interview at LCJ
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit control metrics and be prepared to discuss how you've successfully managed accounts in the past.
✨Demonstrate Your Communication Skills
This role requires strong communication, both written and verbal. Be ready to share examples of how you've built relationships with customers and resolved disputes effectively.
✨Familiarise Yourself with Excel
Since extensive use of Microsoft Excel is required, make sure you can confidently discuss your experience with spreadsheets. Highlight any specific functions or tools you've used that are relevant to credit control.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as chasing overdue debts or negotiating repayment plans. Think through your strategies and be ready to explain your thought process.
