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- Tasks: Implement administrative systems and ensure efficient service delivery to clients.
- Company: Join Shelter Cymru, a passionate team dedicated to tackling the housing emergency.
- Benefits: Enjoy 29 days leave, hybrid working, wellbeing support, and a contributory pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong administrative skills and a commitment to helping others.
- Other info: Be part of a close-knit team striving for change in the housing sector.
The predicted salary is between 22700 - 28000 £ per year.
Location: Cardiff - with a minimum of 1 day per week working in the office.
Salary: £27,260 per annum
Contract: Permanent
Hours: 35 hrs per week
Closing date: 10am - 6 March 2026
Interview date: 25 March 2026 (In person at the Cardiff Office)
Job Introduction: We now have an exciting opportunity within our Housing Services team for a Senior Administrator. Working as part of a small team, you will be responsible for the implementation of all administrative systems, ensuring that all services are provided professionally and efficiently to help our clients. We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham). Employees are provided with an office base but this role will be based in our Cardiff office.
About you: (Key skills from Person Specification)
Benefits:
- 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year).
- Paid Carers and Compassionate leave
- 3 Wellbeing days paid (pro rata for part time staff)
- 35 hour working week for full time equivalent employees.
- Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base.
- Workplace counsellor - Our workplace counsellor provides various support to Shelter Cymru Staff including Induction training and information on the Intranet on maintaining good mental health and frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by the workplace counsellor. Frontline Workers can also access 121 counselling sessions.
- Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services.
- Shelter Cymru operates a contributory pension scheme - employer contribution 4% and 5% employee contribution.
- Non-contributory group life assurance scheme (up to two times annual salary)
- Enhanced maternity, paternity, shared parental and adoption pay
- Enhanced sick pay scheme.
- Contribution to Christmas party.
- Access to Charity worker discounts.
About us: We are delighted that you are considering joining the team at Shelter Cymru. We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives. We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities. You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up. People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change. So come and join the fight for home and become part of the Shelter Cymru team! Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits - for further details of the key benefits available please visit the recruitment page of our website. Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.
Senior Administrator in Cardiff employer: LCJ
Contact Detail:
LCJ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for that interview! Research Shelter Cymru, understand their mission, and think about how your skills can contribute to their goals. Practise common interview questions and be ready to showcase your experience in administrative systems.
✨Tip Number 3
Dress to impress! Even if the role is hybrid, showing up in smart attire for your interview can make a great first impression. It shows you’re serious about the position and respect the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Shelter Cymru team!
We think you need these skills to ace Senior Administrator in Cardiff
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Administrator role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit for our team.
Show Your Passion: We love seeing candidates who are genuinely passionate about what we do at Shelter Cymru. Share your motivation for applying and how you connect with our mission to help those in housing need.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and structure your thoughts logically so we can easily see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LCJ
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Senior Administrator. Familiarise yourself with the key responsibilities and how they align with Shelter Cymru's mission. This will help you articulate how your skills can contribute to their goals.
✨Showcase Your Team Spirit
Since you'll be working as part of a small team, it's crucial to demonstrate your ability to collaborate effectively. Prepare examples from your past experiences where you've successfully worked in a team setting, highlighting your communication and problem-solving skills.
✨Emphasise Flexibility
With the hybrid working model in place, be ready to discuss your adaptability. Share instances where you've successfully managed remote work alongside in-office responsibilities, showcasing your ability to thrive in a flexible environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the administrative systems in place, or the challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.