At a Glance
- Tasks: Provide personalised academic support to help students achieve their goals.
- Company: Join the vibrant London College of Contemporary Music community.
- Benefits: Enjoy competitive salary, 20 days leave, and professional development opportunities.
- Why this job: Make a real difference in students' lives and foster their success.
- Qualifications: Degree in relevant field and experience in student support or coaching.
- Other info: Collaborative environment with a focus on equality, diversity, and inclusion.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Reporting to: Student Success Tutor Manager
Location: London College of Contemporary Music (LCCM) (The Music Box campus) - SE1
Salary: Competitive DOE
Role Summary
As Student Success Tutor, you will be required to provide personalised, 1 to 1 or group academic support for students in achieving their academic goals. The Student Success Tutor plays a critical role in ensuring that students receive personalised guidance and support throughout their academic journey. This role is designed to help students achieve their academic goals through proactive coaching and support. The Student Success Tutor will create individualised strategies and plans, working closely with students to set and track academic goals, overcome barriers to success, and engage with resources. The role contributes directly to improving retention and enhancing the overall student experience through close collaboration with academic departments and student support teams.
Key Responsibilities
- Provide personalised, 1 to 1 or group academic support for students in achieving their academic goals.
- Build a relationship with students, to develop relevant individualised personal support and development plans.
- Build strong, trusting relationships with students, ensuring they feel heard, supported, and empowered in their educational journey.
- Collaborate with students to define specific, measurable, achievable, relevant, and time‑bound goals (SMART goals) and track progress toward these goals through regular check‑ins and adapt plans as necessary.
- Support students in understanding course material and assignments.
- Identify and support at‑risk students through early intervention, including addressing academic and personal issues that may impact retention.
- Use data to identify students at risk of disengagement (e.g. low attendance) or academic decline.
- Implement early intervention strategies to improve retention, such as proactive outreach, tailored action plans, and regular follow‑up.
- Collaborate with other departments, such as well‑being and career services, to connect students with the resources they need.
- Ensure a holistic approach to student success by promoting inter‑departmental collaboration.
- Maintain detailed records of student interactions, goals, interventions, and outcomes. Use this data to report on progress, identify trends, and refine student success strategies.
- Monitor progress and adjust strategies as necessary to ensure continued academic and personal growth.
- Analyse trends in student success to help develop effective retention programmes.
- Provide students with academic guidance and feedback on students’ progress and performance and discuss any academic challenges they may experience.
Qualifications & Experience
Essential
- A degree in a relevant subject (Education, Psychology, Student Support or a related discipline).
- Qualifications in coaching, mentoring, or academic advising.
- Knowledge or experience of the music industry, music education, or creative career pathways and an understanding of the pressures faced by students in these areas.
Desirable
- A PGCE or equivalent teaching qualifications (or willingness to work towards one).
- Experience working in a student support, pastoral, or academic advisory role within higher or further education.
- Experience working directly with creative or performing arts students, ideally within a music education environment.
- Previous experience working and dealing with students.
About You
- Empathetic, student‑centred approach with strong commitment to equality, diversity and inclusion.
- Proactive problem‑solver with attention to detail and sound professional judgement.
- Collaborative team player who can build positive relationships across academic and professional services.
- Adaptable and resilient with the ability to work effectively in a fast‑paced environment.
What We Offer
- Competitive salary
- 20 days annual leave
- Pension 5% personal contribution & 3% Company contribution
- Season Ticket Loan (T&C's apply)
- Vision Express Eye Care Vouchers
- Training & Development opportunities (T&C's apply)
- Staff Discount Scheme – via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics etc
- Refer a friend scheme for staff members (T&Cs apply).
- Social events on campus and through GUS Social Committee "GOSH - GUS on Staff Happiness".
- Professional development opportunities, including training and career progression pathways.
- Employee wellbeing programmes and access to counselling services.
How To Apply – Application Process
Please submit a CV and a supporting statement outlining how you meet the essential criteria and your approach to student success. Applications should be made via our online careers portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community.
We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio‑economic background of our employees.
We’re also committed to providing adjustments to those who may require support with the recruitment process – please contact the LCCM Talent Acquisition Team. Please note: For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link Employers' right to work checklist - GOV.UK.
Student Success Tutor in London employer: LCCM
Contact Detail:
LCCM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Success Tutor in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on LCCM and their approach to student success. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Student Success Tutor, especially your ability to build relationships and support students.
✨Tip Number 3
Show off your passion for student success! During the interview, share specific examples of how you've helped students achieve their goals in the past. This will demonstrate your commitment and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Student Success Tutor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Student Success Tutor role. Highlight relevant experience, especially in academic support or mentoring, and don’t forget to showcase any knowledge of the music industry!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Clearly outline how you meet the essential criteria and share your approach to helping students succeed. Be personal and genuine – we want to see your passion for student success.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with the responsibilities of the role. Use examples from your past experiences to show how you’ve helped students achieve their goals.
Apply Through Our Website: Remember to submit your application through our online careers portal. It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at LCCM
✨Know Your Stuff
Make sure you understand the role of a Student Success Tutor inside out. Familiarise yourself with the responsibilities, especially around creating personalised support plans and setting SMART goals. This will help you demonstrate your knowledge and show how you can contribute to student success.
✨Show Your Empathy
This role is all about building strong relationships with students. Be prepared to share examples of how you've supported students in the past, particularly in overcoming challenges. Highlight your empathetic approach and commitment to equality, diversity, and inclusion during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like supporting at-risk students or collaborating with other departments. Think through some scenarios in advance and be ready to discuss your problem-solving strategies and how you would implement early intervention techniques.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the current challenges faced by students or how the team collaborates with other departments. This shows your genuine interest in the role and helps you gauge if the environment aligns with your values.