Student Success Coach for Creatives in London
Student Success Coach for Creatives

Student Success Coach for Creatives in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide personalised academic support to help students achieve their goals.
  • Company: Join a vibrant music college dedicated to student success.
  • Benefits: Competitive salary, 20 days leave, and professional development opportunities.
  • Why this job: Make a real difference in students' lives while working in a creative environment.
  • Qualifications: Degree in relevant field and experience in student support or coaching.
  • Other info: Collaborative culture with social events and employee wellbeing programmes.

The predicted salary is between 30000 - 40000 £ per year.

Role: Student Success Tutor

Reporting to: Student Success Tutor Manager

Location: London College of Contemporary Music (LCCM) (The Music Box campus) - SE1

Salary: Competitive DOE

Role Summary

As Student Success Tutor, you will be required to provide personalised, 1 to 1 or group academic support for students in achieving their academic goals. The Student Success Tutor plays a critical role in ensuring that students receive personalised guidance and support throughout their academic journey. This role is designed to help students achieve their academic goals through proactive coaching and support. The Student Success Tutor will create individualised strategies and plans, working closely with students to set and track academic goals, overcome barriers to success, and engage with resources. The role contributes directly to improving retention and enhancing the overall student experience through close collaboration with academic departments and student support teams.

Key Responsibilities

  • Provide personalised, 1 to 1 or group academic support for students in achieving their academic goals.
  • Build a relationship with students, to develop relevant individualised personal support and development plans.
  • Build strong, trusting relationships with students, ensuring they feel heard, supported, and empowered in their educational journey.
  • Collaborate with students to define specific, measurable, achievable, relevant, and time-bound goals (SMART goals) and track progress toward these goals through regular check-ins and adapt plans as necessary.
  • Support students in understanding course material and assignments.
  • Identify and support at-risk students through early intervention, including addressing academic and personal issues that may impact retention.
  • Use data to identify students at risk of disengagement (e.g. low attendance) or academic decline.
  • Implement early intervention strategies to improve retention, such as proactive outreach, tailored action plans, and regular follow-up.
  • Collaborate with other departments, such as well-being and career services, to connect students with the resources they need.
  • Ensure a holistic approach to student success by promoting interdepartmental collaboration.
  • Maintain detailed records of student interactions, goals, interventions, and outcomes. Use this data to report on progress, identify trends, and refine student success strategies.
  • Monitor progress and adjust strategies as necessary to ensure continued academic and personal growth.
  • Analyse trends in student success to help develop effective retention programs.
  • Provide students with academic guidance and feedback on students’ progress and performance and discuss any academic challenges they may experience.

Qualifications & Experience

Essential:

  • A degree in a relevant subject (Education, Psychology, Student Support or a related discipline).
  • Qualifications in coaching, mentoring, or academic advising.
  • Knowledge or experience of the music industry, music education, or creative career pathways and an understanding of the pressures faced by students in these areas.

Desirable:

  • A PGCE or equivalent teaching qualifications (or willingness to work towards one).
  • Experience working in a student support, pastoral, or academic advisory role within higher or further education.
  • Experience working directly with creative or performing arts students, ideally within a music education environment.
  • Previous experience working and dealing with students.

About You

  • Empathetic, student-centred approach with strong commitment to equality, diversity and inclusion.
  • Proactive problem-solver with attention to detail and sound professional judgement.
  • Collaborative team player who can build positive relationships across academic and professional services.
  • Adaptable and resilient with the ability to work effectively in a fast-paced environment.

What We Offer

  • Competitive salary.
  • 20 days annual leave.
  • Pension 5% personal contribution & 3% Company contribution.
  • Season Ticket Loan (T&Cs apply).
  • Vision Express Eye Care Vouchers.
  • Training & Development opportunities (T&Cs apply).
  • Staff Discount Scheme – via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics etc.
  • Refer a friend scheme for staff members (T&Cs apply).
  • Social events on campus and through GUS Social Committee "GOSH - GUS on Staff Happiness".
  • Professional development opportunities, including training and career progression pathways.
  • Employee wellbeing programmes and access to counselling services.

How To Apply - Application Process

Please submit a CV and a supporting statement outlining how you meet the essential criteria and your approach to student success. Applications should be made via our online careers portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCM Talent Acquisition Team.

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK. Please note we are not a licenced sponsor.

Student Success Coach for Creatives in London employer: LCCM

At the London College of Contemporary Music, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture. As a Student Success Coach for Creatives, you will have access to competitive salaries, generous annual leave, and extensive training and development opportunities, all while working in a vibrant environment that champions creativity and collaboration. Our commitment to employee wellbeing and professional growth ensures that you can thrive both personally and professionally, making a meaningful impact on the lives of our students.
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Contact Detail:

LCCM Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Success Coach for Creatives in London

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on LCCM and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your coaching skills! Think about how you would support students in achieving their goals. Prepare examples of how you've helped others overcome challenges, as this will demonstrate your ability to be an effective Student Success Tutor.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the role and the team. This can give you a leg up in understanding what they’re looking for and might even lead to a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at LCCM.

We think you need these skills to ace Student Success Coach for Creatives in London

Personalised Academic Support
Relationship Building
Goal Setting (SMART Goals)
Data Analysis
Early Intervention Strategies
Collaboration with Departments
Record Keeping
Empathy
Problem-Solving Skills
Attention to Detail
Adaptability
Understanding of Music Education
Coaching and Mentoring
Student-Centred Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Student Success Coach role. Highlight relevant experience, especially in academic support or coaching, and don’t forget to mention any connections you have to the music industry or creative fields.

Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain how you meet the essential criteria and share your approach to student success. Be personal and specific about your experiences and how they relate to the role.

Show Your Passion for Student Success: We want to see your enthusiasm for helping students achieve their goals. Share examples of how you've supported students in the past and what strategies you’ve used to help them overcome challenges.

Apply Through Our Website: Don’t forget to submit your application through our online careers portal. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!

How to prepare for a job interview at LCCM

✨Know Your Stuff

Make sure you understand the role of a Student Success Tutor inside out. Familiarise yourself with the responsibilities, especially around creating personalised support plans and SMART goals. This will help you demonstrate your knowledge and show how you can contribute to student success.

✨Show Your Empathy

This role is all about building relationships with students. Be prepared to share examples of how you've supported students in the past, particularly in creative fields. Highlight your empathetic approach and how you’ve helped students overcome challenges.

✨Collaborate Like a Pro

Since the job involves working closely with various departments, think of times when you've successfully collaborated with others. Be ready to discuss how you can foster interdepartmental relationships to enhance student support and retention.

✨Data-Driven Mindset

Understanding how to use data to identify at-risk students is crucial. Brush up on any relevant experience you have with tracking progress and implementing intervention strategies. Be ready to discuss how you would use data to improve student outcomes.

Student Success Coach for Creatives in London
LCCM
Location: London

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