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- Tasks: Lead telecom field service operations and ensure top-notch customer engagement.
- Company: Join LCC, a dynamic Tech Mahindra company focused on innovation.
- Benefits: Enjoy competitive pay, health perks, and opportunities for professional growth.
- Why this job: Make a real difference in telecom services while managing exciting projects.
- Qualifications: Experience in operations management and strong leadership skills.
- Other info: Be part of a vibrant team with a focus on safety and quality.
The predicted salary is between 48000 - 72000 £ per year.
LCC a Tech Mahindra Company is looking for an Operations Manager – Telecom Field Services.
The Customer-Facing Operations Manager is responsible for overseeing telecom field service operations, ensuring exceptional customer engagement, and driving operational excellence across multiple projects. This role involves managing three Project Managers, supervising Work-in-Progress (WIP) processes, tracking revenue and costs, safeguarding cross-project efficiency through optimal resource utilization, ensuring compliance with UK regulations and local customers, and overseeing Health, Safety, and Environmental (HSE) and quality standards with the Health and Safety Manager.
Key Responsibilities- Customer Engagement
Operations Manager – Telecom Field Services (UK) employer: LCC DEPLOYMENT SERVICES UK LIMITED
Contact Detail:
LCC DEPLOYMENT SERVICES UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager – Telecom Field Services (UK)
✨Tip Number 1
Network like a pro! Reach out to people in the telecom industry, especially those who work at LCC or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching common questions for Operations Manager roles. Think about how your experience aligns with customer engagement and operational excellence. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and projects in the past. Highlight your ability to ensure compliance and maintain quality standards – these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager – Telecom Field Services (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in telecom field services and any relevant project management skills. We want to see how you can bring operational excellence to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer engagement and how your background aligns with our mission at StudySmarter. Keep it engaging and personal – we love a good story!
Showcase Your Achievements: When detailing your work experience, focus on specific achievements that demonstrate your ability to manage projects and teams effectively. Numbers speak volumes, so if you’ve improved efficiency or reduced costs, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. We can’t wait to see what you bring to the table!
How to prepare for a job interview at LCC DEPLOYMENT SERVICES UK LIMITED
✨Know Your Telecom Stuff
Make sure you brush up on your knowledge of telecom field services. Understand the latest trends, technologies, and challenges in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be overseeing Project Managers and ensuring operational excellence. Prepare examples from your past experiences where you've successfully led teams, managed projects, or improved processes. Be ready to discuss how you handle conflicts and motivate your team.
✨Understand Compliance and Safety Standards
Familiarise yourself with UK regulations and Health, Safety, and Environmental (HSE) standards relevant to telecom operations. Be prepared to discuss how you would ensure compliance and maintain quality standards in your role. This shows that you take safety and regulations seriously.
✨Engage with Customer-Centric Examples
Since customer engagement is key in this role, think of specific instances where you've gone above and beyond for customers. Whether it’s resolving issues or improving service delivery, having these stories ready will demonstrate your commitment to exceptional customer service.
