At a Glance
- Tasks: Supervise salon operations and provide excellent client service as the first point of contact.
- Company: Join the London College of Beauty Therapy, part of a mission-driven education group.
- Benefits: Enjoy funded qualifications, flexible leave, and a monthly wellbeing allowance.
- Other info: Dynamic team culture focused on growth, recognition, and support.
- Why this job: Make a real impact on students' careers while working in a vibrant salon environment.
- Qualifications: GCSEs in English and Maths, plus customer service experience.
London College of Beauty Therapy (part of Education for Industry Group) is seeking a Salon Supervisor & Receptionist to join our commercial salon. This role involves delivering an outstanding client experience as the first point of contact for clients, managing reception services, bookings, enquiries, and day-to-day salon operations.
You will work closely with salon and curriculum teams to support the commercial success of the salon and the development of students studying Hair and Beauty programmes. This position offers a rewarding opportunity to contribute to student success while ensuring a safe, inclusive, and professional environment for clients, students, and staff.
Qualifications: Minimum Grade C/4 in English and Maths GCSEs or equivalent.
Experience: Experience in a customer-facing environment as a receptionist, front-of-house coordinator, or salon supervisor, including handling cash, card payments, and daily financial reconciliation.
Expertise: Strong digital literacy with experience using salon booking software, point-of-sale (POS) systems, and Microsoft Office.
Skills: Outstanding interpersonal and verbal communication skills, with the ability to support student learning and assessment activities, or willingness to undertake relevant training.
Values: Commitment to delivering excellent customer service and creating a safe, inclusive, and supportive environment for students, clients, and colleagues.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access, and annual CPD.
- Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave.
- Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme.
- Pension: We offer a 5% employer pension contribution, supporting you in planning for your future.
Salary: From £28,305 to £31,450 per annum 0.925FTE (pro rata 1FTE from £30,600 to £34,000), depending on qualifications and experience.
Interviews will take place week commencing 7th September in-person at LCBT Academy: 3-5 Fashion Street, London, E1 6PX.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Salon Supervisor & Receptionist employer: LCBT | Courses for Careers
At LCBT, we pride ourselves on being an excellent employer that values our staff and fosters a supportive work culture. As a College Receptionist in the heart of London, you will enjoy benefits such as funded professional qualifications, generous leave options, and a robust pension plan, all while contributing to a vibrant educational environment that prioritises student success and employee growth.
Contact Details:
LCBT | Courses for Careers Recruitment Team
