At a Glance
- Tasks: Supervise salon operations and provide excellent client service as the first point of contact.
- Company: Join the London College of Beauty Therapy, part of a mission-driven education group.
- Benefits: Enjoy funded qualifications, flexible leave, and a monthly wellbeing allowance.
- Other info: Dynamic team culture focused on growth, recognition, and support.
- Why this job: Make a real impact on students' careers while working in a vibrant salon environment.
- Qualifications: GCSEs in English and Maths, plus customer service experience.
London College of Beauty Therapy (part of Education for Industry Group) is seeking a Salon Supervisor & Receptionist to join our commercial salon. This role involves delivering an outstanding client experience as the first point of contact for clients, managing reception services, bookings, enquiries, and day-to-day salon operations.
You will work closely with salon and curriculum teams to support the commercial success of the salon and the development of students studying Hair and Beauty programmes. This position offers a rewarding opportunity to contribute to student success while ensuring a safe, inclusive, and professional environment for clients, students, and staff.
Qualifications: Minimum Grade C/4 in English and Maths GCSEs or equivalent.
Experience: Experience in a customer-facing environment as a receptionist, front-of-house coordinator, or salon supervisor, including handling cash, card payments, and daily financial reconciliation.
Expertise: Strong digital literacy with experience using salon booking software, point-of-sale (POS) systems, and Microsoft Office.
Skills: Outstanding interpersonal and verbal communication skills, with the ability to support student learning and assessment activities, or willingness to undertake relevant training.
Values: Commitment to delivering excellent customer service and creating a safe, inclusive, and supportive environment for students, clients, and colleagues.
If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further.
Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including:
- Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access, and annual CPD.
- Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave.
- Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave.
- Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme.
- Pension: We offer a 5% employer pension contribution, supporting you in planning for your future.
Salary: From £28,305 to £31,450 per annum 0.925FTE (pro rata 1FTE from £30,600 to £34,000), depending on qualifications and experience.
Interviews will take place week commencing 7th September in-person at LCBT Academy: 3-5 Fashion Street, London, E1 6PX.
The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer.
Salon Supervisor & Receptionist employer: LCBT | Courses for Careers
At LCBT, we pride ourselves on being an excellent employer that values our staff and fosters a supportive work culture. As a College Receptionist in the heart of London, you will enjoy benefits such as funded professional qualifications, generous leave options, and a robust pension plan, all while contributing to a vibrant educational environment that prioritises student success and employee growth.
Contact Details:
LCBT | Courses for Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Salon Supervisor & Receptionist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LCBT | Courses for Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LCBT | Courses for Careers
Don't be shy about reaching out to LCBT | Courses for Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Salon Supervisor & Receptionist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LCBT | Courses for Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LCBT | Courses for Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
