At a Glance
- Tasks: Manage and optimise the Salesforce CRM system for Labcorp's Commercial Operations team.
- Company: Labcorp is a global leader in life sciences, providing innovative laboratory services.
- Benefits: Enjoy flexible work hours, a supportive leave policy, and extensive training opportunities.
- Why this job: Join a mission-driven company impacting global health with cutting-edge technology and a collaborative culture.
- Qualifications: Bachelor’s degree and 3+ years of Salesforce experience required; certifications preferred.
- Other info: Remote work options available across various UK locations.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Senior Salesforce Administrator – \” Global life-science leader\” page is loaded
Senior Salesforce Administrator – \” Global life-science leader\”
Apply locations GBR – Remote – Harrogate Eye United Kingdom York United Kingdom Shardlow United Kingdom Huntingdon United Kingdom time type Full time posted on Posted 30+ Days Ago job requisition id 2516574
Title: Senior Salesforce Administrator
Locations: UK
Type: home-based
Position type: Full-time, permanent role
About Labcorp:
We are a global leader of innovative and comprehensive laboratory services that helps doctors, hospitals, pharmaceutical companies, researchers and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development laboratory capabilities, our 60,000+ employees combine cutting-edge innovation, science and technology to solve some of today’s biggest health challenges, accelerate life-changing healthcare breakthroughs and impact lives around the world.
About the role:
Working as part of the Commercial Operations team the Senior System Administrator will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that are needed to support these efforts. The position will also provide end-user support for all system users and requires both technical and business knowledge.
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The role is part of the Commercial Operations Team which ensures that the Labcorp Biopharma Laboratory Service (BLS) Sales, Proposals and Contracts teams can leverage new and existing technologies to meet the commercial needs of our clients.
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A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology.
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Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting and administrative support.
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Responsible for establishing and maintaining relationships with all functional areas using Salesforce.com, including Sales, Proposal Management, Marketing, Finance, Contracts, etc.
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Serve as the Salesforce Administrator technical lead on commercial projects. Responsible for reviewing the business requirements and translating these into functional requirements.
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Facilitate and support the Salesforce.com Governance Process for Labcorp BLS.
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Demonstrated understanding of the underlying technical requirements for Salesforce Automation and Microsoft Exchange, SQL Server, Active Directory and Internet Information Server (IIS)
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Strong knowledge of the organizational culture and structure, particularly of the Global Commercial Organization
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Effective communication skills to help internally “sell” and “service” the user group, including training requirements and system benefits
About you:
To be successful for this position you must have the following criteria:
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Excellent customer service skills, attention to detail and ability to be persistent while maintaining tact
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Demonstrated computer skills – requires excellent MS Office experience (specifically Excel, Word, Outlook, Powerpoint)
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Demonstrated ability to plan, multi-task and prioritize
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Demonstrated teamwork, communication (written and verbal), and organizational skills
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Ability to work to deadlines
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Strong analytical skills
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Positive attitude and sense of urgency;
Your qualification:
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Bachelor’s degree required in a related field or equivalent work experience;
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3 years’ minimum experience working with Salesforce or equivalent application experience;
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Salesforce Administrator Certification
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Salesforce Advanced Administrator Certification
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Experience working with a B2B sales organization.
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Salesforce Platform App Builder Certification- Preferred
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Salesforce Sales Cloud Consultant Certification – Preferred
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Ideally experience in life science industry;
What you will find at Labcorp:
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Work-life balance: At Labcorp, you can manage your work-life balance with their employee-friendly leave policy and enjoy dedicated time with your friends and family. Work days are usually from Monday to Friday with flexible work timings.
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Training & development: Labcorp offers developmental training in self-paced, virtual, and live-in-person formats to help grow your career. The company aims to help improve your cultural awareness, offer valuable global insights and help you develop a strong global mindset. Labcorp increases employee engagement, encouraging cross-team connections and creating a culture of mentorship throughout the organization.
Why us:
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Labcorp, a global leader in natural sciences, is a company committed to improving health and providing clear, confident solutions through its research into diagnosis and drug offerings.
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Labcorp supported the pharmaceutical industry develop more medicines worldwide than any other company, including the top 50 best-selling drugs on the market today.
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We are also the world´s biggest Central Lab, generating more clinical trial data than all other central laboratories combined.
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Our Early Phase Solutions have proved to shave off 30 % time from lead candidate to Proof of Concept.
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Labcorp were the first in receiving FDA approval to perform COVID19 tests using an at-home collection kit.
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Labcorp have been named by Forbes as one of the World\’s Best Employers 2020.
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Join us and see why we are uniquely positioned to offer you not only a job, but a stable, long-term international career, and why more than 90% of the top 20 global pharmaceutical companies are repeat customers.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility site or contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement .
We believe in the power of science to change lives.
Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.
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Senior Salesforce Administrator - \" Global life-science leader\" employer: LCA Lab. Corp. of America
Contact Detail:
LCA Lab. Corp. of America Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Administrator - \" Global life-science leader\"
✨Tip Number 1
Familiarise yourself with the specific Salesforce tools and functionalities mentioned in the job description. Understanding how these tools integrate with commercial operations will give you an edge during discussions.
✨Tip Number 2
Network with current or former employees of Labcorp, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with B2B sales organisations and how you've leveraged Salesforce in those environments. Be ready to share specific examples that demonstrate your problem-solving skills and technical expertise.
✨Tip Number 4
Showcase your understanding of the life sciences industry. Research recent trends and challenges in this field, as it will help you connect your Salesforce expertise to the company's mission and goals.
We think you need these skills to ace Senior Salesforce Administrator - \" Global life-science leader\"
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Salesforce and any certifications you hold. Emphasise your technical skills and previous roles that align with the responsibilities of a Senior Salesforce Administrator.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to manage Salesforce systems and support users effectively.
Showcase Your Technical Skills: Detail your proficiency with Salesforce and related technologies in your application. Include examples of how you've used these tools to improve processes or support teams in previous roles.
Highlight Soft Skills: Since the role requires effective communication and customer service skills, provide examples of how you've successfully collaborated with teams or trained users in past positions. This will show that you can not only manage the system but also support its users.
How to prepare for a job interview at LCA Lab. Corp. of America
✨Know Your Salesforce Inside Out
As a Senior Salesforce Administrator, it's crucial to have an in-depth understanding of Salesforce functionalities. Be prepared to discuss specific features you've used and how they can benefit the company. Brush up on your knowledge of Salesforce Automation, as well as any relevant certifications you hold.
✨Demonstrate Your Customer Service Skills
This role requires excellent customer service skills. Prepare examples of how you've successfully supported users in the past, showcasing your ability to communicate effectively and resolve issues promptly. Highlight your attention to detail and persistence in maintaining a positive user experience.
✨Showcase Your Analytical Abilities
The position demands strong analytical skills. Be ready to discuss how you've used data analytics in previous roles to drive decisions or improve processes. Consider bringing examples of reports or dashboards you've created that had a significant impact on your team or organisation.
✨Understand the Life Sciences Industry
Having experience in the life sciences sector is a plus. Familiarise yourself with current trends and challenges in the industry, and be prepared to discuss how your background aligns with Labcorp's mission. This will demonstrate your genuine interest in the role and the company.