Maintenance Account Manager
Location: Bishop's Stortford, Hertfordshire
Salary: £40,000–£50,000 per annum (depending on experience)
Job Type: Full-time, Permanent
About the Role
We are currently recruiting for an experienced Maintenance Account Manager to join a well-established organisation operating within the commercial property maintenance sector.
This is an excellent opportunity for a commercially minded professional who enjoys building strong client relationships, managing key accounts and identifying opportunities for business growth.
The successful candidate will take responsibility for an existing portfolio of commercial clients, working closely with internal teams to ensure high standards of service delivery.
Key Responsibilities
- Manage and develop relationships with an established portfolio of commercial clients.
- Act as the main point of contact for client enquiries, requirements and ongoing maintenance needs.
- Attend client meetings, site visits and regular account reviews.
- Identify opportunities to develop existing accounts and generate additional business.
- Review maintenance requirements, quotations and associated costs.
- Work closely with operational teams to ensure client expectations are met.
- Maintain strong client relationships and resolve service-related issues.
- Monitor commercial performance and support long-term account growth.
About You
We are looking for someone with previous experience in Facilities Management, Commercial Maintenance or a similar environment.
You will ideally have:
- Experience in Account Management, Contract Management or Client Relationship Management within FM.
- A good understanding of reactive and planned maintenance.
- Strong communication and relationship-building skills.
- Commercial awareness, including quotations, costs and margins.
- Experience dealing with commercial clients, contractors and operational teams.
- Excellent organisational skills and the ability to manage multiple accounts.
- A full UK driving licence and willingness to travel across London and the South East.
Salary & Benefits
- £40,000–£50,000 per annum, depending on experience.
- Company pension.
- Free parking.
- Company events.
- Opportunities for career progression.
- Autonomy and responsibility within an established business.
Maintenance Account Manager employer: LCA Jobs
Join a forward-thinking company that values its employees and fosters a supportive work culture. As a Property Manager, you'll enjoy flexible remote working, competitive benefits including private medical insurance, and opportunities for performance-based rewards. With a focus on team collaboration and social events, this role offers a fulfilling environment for professional growth and personal satisfaction.
