Property Inspections Team Coordinator in Chelmsford, Essex

We are working on a fantastic opportunity for a Property Inspections Team Coordinator to join a busy team. The successful candidate will provide vital support to our property inspections team. Once fully trained this will be a hybrid role, working between our Head Office in Springfield, Chelmsford, and home.

Duties will include:

• Booking property visits
• Booking check-out appointments
• Sending reminder emails for tenants moving out
• Adding meter readings, appliances, CO, and smoke alarms to Reapit from inventories
• Rearranging property visits
• Taking calls when Property Inspection Consultants cannot answer and monitoring the group email
• Arranging deposit releases on DocuSign and submitting to accounts
• Managing content on related third-party CRM systems linked to Condition Reports (Inventories)
• Managing Property Inspection Consultant’s diaries and agency bookings to ensure a smooth coordination of appointments
• Completing deposit negotiations from tenancy end date to the deposit being released
• Negotiating between landlords and tenants linked to return of deposits at the end of a tenancy, and where applicable, processing relevant paperwork for independent adjudication with the Tenancy Deposit Scheme
• Assisting team leader with day-to-day tasks
• Monitoring inventories inbound, checking when completed to ensure compliance is met, liaising with the progressors and branches if issues with compliance, ensuring properties are ready and finally setting progressors a task to inform them the inventory is complete
• Being the Inventory department liaison between clerks and branches to arrange last minute appointments
• Downloading and sending completed inventories to landlords via email

Requirements:

• Current or previous experience within Residential Lettings is essential
• Well organised, with the ability to prioritise workloads
• A proactive ‘can do’ attitude and approach
• Excellent communication skills, both written and verbally
• Outgoing, personable, and enthusiastic
• Ability to work independently whilst also being happy to be a team player
• Diligent with a strong attention to detail
• IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly

Salary and Benefits:

Full-time basic salary circa £25,000p/a - £28,000p/a, plus bonuses, depending on skills and industry experience. Additional benefits include those listed below and there are fantastic opportunities for those who desire a structured career path:

• Birthday day off
• Company pension
• Training and development opportunities
• Hybrid working
• Regular company events
• Financial referral programme
• Retail vouchers for ‘star’ performers
• Performance related bonuses

Hours of Work: 5 full days per week, 8.30am to 5.30pm (no weekends). Following successful completion of a probationary period, candidates then work on a hybrid basis between home and branch, working 2 days at home and 3 days at Head Office, Chelmsford.