Property Administrator (hybrid/flexible home working) in Chelmsford, Essex

We are currently supporting the search for a Property Manager to join our client's residential lettings team based in Chelmsford. Duties will include: • Receiving maintenance-based queries either by telephone or email from private tenants who occupy properties managed by our company on behalf of private landlords. • Consulting with landlords and providing regular updates on the progress of maintenance works and issue resolution. • Reporting issues to approved contractors and arranging access for them to prepare quotations and/or undertake repairs. • Maintaining accurate records within our internal database of enquiries received, actions taken, related conversations, compliance checks, and communications sent or received. • Coordinating relevant property compliance and safety checks, including liaising with contractors, landlords, tenants, and internal teams to ensure statutory obligations and certification requirements are met. • Monitoring and following up on compliance documentation such as gas safety certificates, electrical inspections, smoke and carbon monoxide alarm requirements, EPCs, and other property safety obligations where applicable. • Remaining in regular contact with the relevant local lettings branch and other internal staff who fulfil specific roles linked to the management and compliance of the property. Requirements: · A proven track-record within residential lettings or property management is essential. · A natural ‘problem solver’ with a ‘can do’ approach to pro-actively progressing and resolving a maintenance-based issue. · Effective communication skills both orally and in written format. · A confident and professional approach. · Well organised with the ability to prioritise the most urgent jobs amongst a busy workload. · IT proficient, familiar with most standard MS Office packages. Salary & Benefits: Full time salary £26,000-£28,000 per annum , depending on relevant experience, including basic salary and bonuses. Training: • Successful candidates will receive comprehensive training both initially and thereafter, in line with their level of previous experience. • Professional accreditations can also be acquired Hours of Work: Primarily Monday to Friday, 8.30am to 5.30pm, although occasional Saturdays will be required on a rota basis (typically circa 1 in 6) working from home. Where worked, some time off in lieu will be provided. Hybrid Working: During the initial probation period any successful candidates will work at our client's Head Office in Chelmsford. Following successful completion of a probationary period candidates then work on a hybrid basis between home and the Office.