Head of Transformation in London

Lead meaningful change across our businessWe're looking for an experienced and commercially minded Head of Transformation to help shape and deliver the next phase of our business evolution.This is a pivotal leadership role where you'll turn strategic ambition into practical, measurable outcomes. Working closely with executive stakeholders, you'll oversee transformation initiatives that improve how we operate, enhance customer experiences and create long-term business value.If you're passionate about driving change, influencing at senior levels, and building a culture that embraces innovation and continuous improvement, we'd love to hear from you.What you'll be doingLeading the delivery of enterprise-wide transformation programmes aligned to business strategyTranslating strategic objectives into clear transformation roadmaps and actionable plansOwning and evolving the transformation portfolio, ensuring investment is focused on the right prioritiesEstablishing governance frameworks and reporting that provide visibility and confidence across the organisationDriving organisational change, adoption and business readiness for major initiativesPartnering with leaders across the business to redesign operating models, improve processes and unlock efficienciesBuilding strong relationships with executive stakeholders and acting as a trusted advisor on strategic changeLeading and developing a high-performing transformation team focused on delivering meaningful outcomes rather than activity alone.What you'll bringSignificant experience leading large-scale business, operational or technology transformation programmesStrong understanding of operating model design, organisational change and strategic executionExperience managing complex portfolios, governance structures and benefits realisation frameworksThe ability to influence and challenge senior stakeholders constructivelyExcellent communication, facilitation and stakeholder management skillsStrong commercial awareness and an ability to balance risk, customer outcomes and business valueExperience navigating ambiguity and delivering results in fast-moving environmentsA collaborative leadership style and passion for continuous improvement.Why join us?We're investing in the future of technology at L&C, building the platforms, products and capabilities that will support the next phase of our growth. While we're proud to be the UK's No.1 online mortgage broker, we're even more excited about what's next.Technology is at the heart of that journey, and we're creating an environment where talented people can make a genuine impact. We care deeply about our customers, but it's our colleagues who make everything possible. That's why we're committed to creating a culture built on respect, collaboration and opportunity, alongside a great range of benefits that support you both professionally and personally.25 days starting annual leave, plus your birthday &