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- Tasks: Install and configure communication systems while providing customer support and training.
- Company: Join a successful and expanding business in Telford with a professional culture.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for career development.
- Why this job: Make a real impact by supporting customers across the West Midlands and beyond.
- Qualifications: Experience in IT or telecommunications support is essential; a valid UK driving licence is required.
- Other info: Dynamic role with travel opportunities and a chance to learn about bespoke products.
The predicted salary is between 36000 - 60000 £ per year.
Technical Engineer Permanent | Full-Time | Based in Telford West Midlands Travel Required L & C Consulting are working with a successful and expanding Telford-based organisation to recruit a Technical Engineer / Technical Support Engineer / Telecoms Specialist. This is a fantastic permanent opportunity for an experienced IT professional seeking the next step in their career within a supportive, forward‑thinking business. The Role As a Technical Engineer, you will play a key role in delivering high‑quality installation, configuration, and support services across a range of communication systems. Your responsibilities will include: * Installing and configuring communication and software-based systems * Diagnosing and resolving technical faults * Providing customer training and ongoing support * Travelling to customer sites across Shropshire, the West Midlands, Staffordshire, and Mid Wales Standard working hours are 08:30 – 17:30, Monday to Friday, though some flexibility is required due to the field‑based nature of the role. About You To be considered, you should ideally have: * Experience in a similar IT, telecoms, or software support role * Strong technical aptitude and a willingness to learn bespoke systems * Excellent communication skills, with the ability to support users of varying technical levels * A professional, organised, and flexible approach * A full UK driving licence * The ability to commute to Telford and surrounding areas (e.g., Shrewsbury, Bridgnorth, Newport, Shifnal, Market Drayton, Wolverhampton, Perton) This role offers genuine development opportunities for someone looking to grow their technical career. Alternative Job Titles May Include IT Administrator | IT Systems Admin | IT Support | IT Helpdesk | Tech Support | 2nd Line Support | Internal IT Support | IT Assistant | IT Systems Technician | Support Analyst | Software Support | Application Support | Technical Support Engineer About L & C Consulting We specialise in recruiting permanent and temp‑to‑perm roles across Shropshire, offering a professional, friendly, and efficient service where people truly matter. With extensive knowledge of the local recruitment market, we pride ourselves on honesty, reliability, and delivering a high‑quality experience for both clients and candidates. Due to the high volume of applications, we may not be able to respond to all unsuccessful applicants. If you have not heard from us within four working days, please assume your application has not been successful on this occasion. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK without restriction
Technical Engineer employer: L&C Employment Consulting
Contact Detail:
L&C Employment Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and telecoms sectors. Attend local meetups or industry events in Telford and the surrounding areas to make those valuable face-to-face connections.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with communication systems and customer support. This will help you stand out during interviews and showcase your technical prowess.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common technical questions and customer service scenarios. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals like you. Make sure to tailor your application to highlight your relevant experience and enthusiasm for the role.
We think you need these skills to ace Technical Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Engineer role. Highlight your relevant experience in IT and telecommunications, and don’t forget to mention any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for technology and customer support, and how you can contribute to the team.
Show Off Your Communication Skills: Since the role involves dealing with customers of various technical levels, make sure to showcase your excellent communication skills in your application. Use clear and concise language to demonstrate your ability to explain complex concepts simply.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at L&C Employment Consulting
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to communication systems and IT support. Be prepared to discuss specific technologies you've worked with and how they relate to the role. This will show that you're not just familiar with the basics, but that you can dive deep into the specifics.
✨Show Off Your Problem-Solving Skills
Since the role involves fault finding and customer support, think of examples where you've successfully resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical skills.
✨Communicate Like a Pro
Excellent communication skills are key for this position. Practice explaining complex technical concepts in simple terms, as you'll need to train customers with varying levels of technical knowledge. This will highlight your ability to adapt your communication style to suit your audience.
✨Plan Your Travel Logistics
Since the job requires travel across the West Midlands, make sure you have a plan for how you'll manage this. Mention your valid UK driving licence and any experience you have with travelling for work. This shows you're organised and ready for the field-based elements of the role.
