At a Glance
- Tasks: Support IT systems and infrastructure while assisting clients and team members.
- Company: Join LC Computers, a dynamic company with over 20 years in the IT industry.
- Benefits: Enjoy competitive salary, medical insurance, employee discounts, and company events.
- Other info: Flexible hours, Monday to Friday, with a focus on teamwork and initiative.
- Why this job: Gain hands-on experience in a supportive environment with opportunities for career progression.
- Qualifications: Basic computer skills required; full training provided. Customer service skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
LC computers are looking for a candidate who is interested a career in the IT industry.
We are a small, ambitious and dynamic company with over 20 years of experience in the industry.
Working for a small company will give you more opportunities for the progression up the career ladder than if you worked for a large faceless organisation. The role will also have opportunities to assist in the day to day maintenance of the firm’s IT systems and infrastructure, liaising with domestic and business clients.
Who are we looking for?
One of the requirements would be a basic level of computer skills, but full training will be given.
We require someone who has customer service skills, able to talk to people face to face and on the phone, has the initiative to see opportunities to work on their own. In addition to this, they will be expected to support other members of the team and display a \"can do\" attitude at all times.
They also need to be able to stay calm under pressure and keep their work areas clean and tidy. The successful applicant must have great communication skills, be able to assist quickly and efficiently, acknowledge when escalation is required and be able to work maturely within the team.
There will be an expectation to work under the pressures of tight deadlines, work through repetitive tasks and identify new errors and issues being reported. The ability to diagnose faults and remedy solutions in a precise and organised manner.
Are you:
- Well organised and professional?
- Have excellent telephone manners?
- Able to pay attention to detail?
- Flexible?
- Energetic with a positive attitude?
- Loyal and honest?
Essential Knowledge and Skills required from the successful candidate:
· Administering Windows 10/11
· Basic knowledge of Windows Server and technologies from 2012 to current
· Helpdesk Experience in an office environment
· Administering Microsoft Office 365
· Knowledge of PC Hardware Maintenance/troubleshooting
· Experience of administering Remote Desktop Services
· Basic Networking knowledge
· Excellent time management skill to prioritise workloads
If you don’t have all of the experience, we would still be keen to hear from you.
Job Types: Full-time,
Salary: Competitive
Benefits:
- Company events
- Employee discount
- Medical Insurance
Schedule:
- Monday to Friday
Work Location: In person
Please send your CV with “IT Technician” in the subject line.
#J-18808-LjbffrInformation Technology Technician in Melton Mowbray employer: LC Computers Ltd
At LC Computers, we pride ourselves on being a small yet ambitious company that offers a dynamic work environment where employees can truly thrive. With over 20 years of industry experience, we provide ample opportunities for career progression and personal growth, alongside a supportive team culture that values initiative and customer service. Our competitive benefits, including medical insurance and company events, ensure that our employees feel valued and engaged in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Technician in Melton Mowbray
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10/11 and Microsoft Office 365. Having a basic understanding of these systems will help you feel more confident during any discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully interacted with clients or colleagues in the past. This will demonstrate your ability to communicate effectively and handle pressure, which is crucial for this role.
✨Tip Number 3
Research LC Computers and their work culture. Understanding their values and mission can help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare to discuss how you manage your time and prioritise tasks, especially under tight deadlines. Being able to articulate your organisational skills will be key in demonstrating that you can thrive in a dynamic environment.
We think you need these skills to ace Information Technology Technician in Melton Mowbray
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the job description. Emphasise your customer service skills, IT knowledge, and any experience with Windows systems or helpdesk roles.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the IT industry and your desire to grow within a small company. Mention specific examples of how you have demonstrated a 'can do' attitude and your ability to work under pressure.
Highlight Relevant Skills:In your application, clearly outline your knowledge of Windows 10/11, Microsoft Office 365, and any experience with PC hardware maintenance. If you lack some experience, express your willingness to learn and adapt.
Follow Application Instructions:When submitting your application, ensure you include 'IT Technician' in the subject line of your email as specified. This shows attention to detail and ensures your application is directed correctly.
How to prepare for a job interview at LC Computers Ltd
✨Show Your Customer Service Skills
Since the role requires strong customer service abilities, be prepared to discuss your past experiences in this area. Share specific examples of how you've effectively communicated with clients or resolved issues, demonstrating your ability to stay calm under pressure.
✨Demonstrate Technical Knowledge
Even if you don't have extensive experience, show your enthusiasm for technology. Brush up on basic knowledge of Windows 10/11, Microsoft Office 365, and any relevant hardware troubleshooting skills. Be ready to discuss how you've used these technologies in previous roles or personal projects.
✨Exhibit a 'Can Do' Attitude
The company values a positive and proactive mindset. During the interview, express your willingness to take initiative and tackle challenges. Share instances where you've gone above and beyond to support your team or improve processes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle tight deadlines or repetitive tasks. Think of scenarios where you've diagnosed faults or managed multiple priorities, and be ready to explain your thought process and solutions.
