At a Glance
- Tasks: Lead the Housing Options Workstream and transform digital experiences for residents and staff.
- Company: Join the vibrant London Borough of Waltham Forest, a hub of culture and opportunity.
- Benefits: Competitive salary, inclusive workplace, and opportunities for professional growth.
- Other info: Be part of a forward-thinking council committed to innovation and resident satisfaction.
- Why this job: Make a real impact on housing services and improve lives in your community.
- Qualifications: Proven programme management experience in social housing and strong stakeholder engagement skills.
The predicted salary is between 68784 - 72399 £ per year.
Organisation: London Borough of Waltham Forest
Salary: PO10 £68,784 - £72,399
Contract Type: Full-time/Fixed Term Contract (12 months)
Working hours per week: 36
Application Deadline: 24/06/2026
Proposed Interview Date(s): TBC
Reference: 2159
About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method.
About the role: The London Borough of Waltham Forest is seeking an experienced Senior Programme Manager (Housing Options) to lead delivery of the Housing Options Workstream within its ambitious Housing Digital Programme. You will drive transformation of digital experience for both Residents and Housing Staff, overseeing complex programmes from design through to implementation. Leading cross‑functional teams, you will ensure projects are delivered on time, within budget and to high standards, while embedding best practice programme governance and reporting.
Key responsibilities include managing programme portfolios, mitigating risks, producing senior‑level reporting, and building strong relationships with Residents, senior leaders, in addition to internal and external partners. You will act as a key advisor on complex, often sensitive issues, ensuring services meet resident expectations and deliver measurable improvements. We are looking for a strategic, delivery‑focused leader with strong programme management experience across large‑scale change and digital initiatives within the social housing sector. You will bring excellent stakeholder engagement with particular emphasis on Residents, leadership and problem‑solving skills. Join us to play a pivotal role in shaping innovative, resident‑focused housing services.
*INTERNAL APPLICATIONS ONLY* Senior Programme Manager (Housing Options) in Walthamstow employer: LBWF
The London Borough of Waltham Forest is an exceptional employer, renowned for its commitment to creating a vibrant and inclusive workplace that prioritises employee well-being and professional growth. With a focus on innovation and community engagement, employees are empowered to lead transformative projects that directly impact residents' lives, all within a supportive environment that values diversity and collaboration. Join us in a role that not only offers competitive remuneration but also the opportunity to make a meaningful difference in the heart of a culturally rich borough.
StudySmarter Expert Advice🤫
We think this is how you could land *INTERNAL APPLICATIONS ONLY* Senior Programme Manager (Housing Options) in Walthamstow
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like LBWF, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like LBWF and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace *INTERNAL APPLICATIONS ONLY* Senior Programme Manager (Housing Options) in Walthamstow
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for LBWF and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at LBWF
✨Get to Know Public Sector Values
Before your interview with LBWF, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for LBWF.
