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- Tasks: Provide excellent customer service and assist with sales in a friendly environment.
- Company: Leading builders merchant in Swansea with a focus on teamwork.
- Benefits: Profit share, employee discounts, and opportunities for career progression.
- Why this job: Join a supportive team and develop your skills while helping customers.
- Qualifications: Positive attitude, strong communication skills, and a willingness to learn.
- Other info: Dynamic work environment with potential for growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading builders merchant in Swansea is seeking a friendly and customer-focused individual to join their team. You will deliver outstanding customer service both face-to-face and over the phone, assist with sales and enquiries, and help maintain a well-stocked and safe environment.
The ideal candidate will have a positive attitude and strong communication skills, with a willingness to learn.
Benefits include profit share, employee discounts, and career progression opportunities.
Retail: Customer-Facing Counter Sales Assistant in Swansea employer: LBS Builders Merchants
Contact Detail:
LBS Builders Merchants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail: Customer-Facing Counter Sales Assistant in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the builders merchant. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your communication skills. Role-play with a friend or family member to get comfortable with handling different types of customers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable for your interview. A friendly smile and a professional appearance can go a long way in making a positive impact.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Retail: Customer-Facing Counter Sales Assistant in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for customers in the past, so share those stories!
Keep It Friendly and Professional: Since this role is all about being friendly and approachable, let your personality shine through in your application. We love a positive attitude, so don’t be afraid to show it!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. We appreciate when candidates take the time to align their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LBS Builders Merchants
✨Know the Company
Before your interview, take some time to research the builders merchant. Understand their values, products, and what sets them apart in Swansea. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is customer-facing, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for the position.
✨Practice Common Interview Questions
Anticipate questions related to sales and customer interactions. Practice your responses to questions like 'How would you handle a difficult customer?' or 'What do you think makes great customer service?' This will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or how success is measured in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.