Branch Assistant in Pontyclun

Branch Assistant in Pontyclun

Pontyclun Full-Time On-site
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Location: Total Plumbing Llantrisant Are you friendly, hardworking, and customer-focused? We’re looking for a

Location: Total Plumbing LlantrisantAre you friendly, hardworking, and customer-focused? We’re looking for a Branch Assistant to join our busy team. This is a hands-on role where you’ll play a key part in delivering excellent service to our customers while keeping the branch running smoothly.

What You’ll Do:

  • Provide first-class service to every customer, in person and over the phone.
  • Accurately pick and prepare orders for deliveries, collections, and stock transfers.
  • Loading vehicles on the yard and ensure goods are stored safely.
  • Maintain stock levels, replenish shelves, and keep displays well-presented.
  • Support with sales by processing transactions, raising paperwork, and forwarding leads.
  • Handle supplier deliveries, checking quality and quantity of goods.
  • Keep the branch, yard, and warehouse safe, clean, and well-organised.
  • Operate forklifts safely (training provided if required).

What We’re Looking For:

  • Great communication and customer service skills.
  • A positive, can-do attitude with attention to detail.
  • Reliability and flexibility to support across different tasks.
  • Team player who thrives in a fast-paced environment.
  • Previous experience in retail, trade, or warehouse roles is a plus (but not essential).
  • Forklift licence desirable — training is available.

What we offer:

Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.

Hours of work: An average of 43.25 hours per week, Monday to Friday 7.30am - 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.

Salary: NMW

Interested?

If you’re ready to join a hardworking team where your efforts make a difference every day, we’d love to hear from you!

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Branch Assistant in Pontyclun employer: LBS Builders Merchants

LBS Builders Merchants is an excellent employer that values teamwork and customer service in a dynamic outdoor environment. With a supportive work culture, opportunities for training in forklift operation, and a focus on employee growth, you will thrive in this role while enjoying the camaraderie of a dedicated team in Llanelli. Join us to make a meaningful impact in a busy yard setting where your contributions are recognised and appreciated.

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Contact Details:

LBS Builders Merchants Recruitment Team