Location: Pontarddulais
As an Internal Sales Assistant, you'll play a key role in supporting the Branch Manager to ensure the efficient, profitable, and customer-focused running of the branch. This is a hands‑on role where you'll be involved in sales, stock control, customer service, and helping grow our customer base.
What you’ll do:
- Support the Branch Manager in achieving branch sales targets and maximising margins.
- Provide customers with quotations, product advice, and a high level of service.
- Identify opportunities with new and existing customers to grow business.
- Manage and maintain stock levels, ensuring core products are available and displayed effectively.
- Coordinate stock takes and ensures goods‑in procedures are followed correctly.
- Build strong relationships with customers and suppliers, resolving any issues swiftly.
- Stay commercially aware of local market trends and competitor activity.
- Support cash collection, debt control, and contribute to financial performance goals.
What We’re Looking For:
- Previous experience in a similar sales or customer service role (ideally within a builder’s merchants or trade environment).
- Strong communication skills and the ability to build rapport with customers.
- Organised, reliable, and committed to delivering results.
- A team player who can also work independently.
- Commercial awareness and a proactive attitude toward identifying sales opportunities.
What we offer:
- Profit Share Bonus Scheme
- Online discount portal including money off retail brands and holidays
- Employee Care Helpline and access to a digital GP
- staff discount scheme
- Death in Service benefit
- formal training and career progression opportunities
Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am - 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary: Depending on experience
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Internal Sales Assistant in Pontarddulais employer: LBS Builders Merchants
LBS Builders Merchants is an excellent employer that values teamwork and customer service in a dynamic outdoor environment. With a supportive work culture, opportunities for training in forklift operation, and a focus on employee growth, you will thrive in this role while enjoying the camaraderie of a dedicated team in Llanelli. Join us to make a meaningful impact in a busy yard setting where your contributions are recognised and appreciated.
