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- Tasks: Drive and deliver products while providing top-notch customer service.
- Company: Join the trusted Total Plumbing team in Cardiff East.
- Benefits: Profit share, discounts, training opportunities, and a supportive work environment.
- Why this job: Enjoy a dynamic role with variety and the chance to make customers smile.
- Qualifications: Valid UK driving licence and great communication skills required.
- Other info: Flexible hours with opportunities for career progression.
The predicted salary is between 20000 - 24000 £ per year.
Location: Cardiff East
We are looking for a reliable and customer-focused Branch Assistant/Van Driver to join our Total Plumbing team. If you enjoy being on the road, providing excellent customer service, and supporting day-to-day operations in a fast-paced environment, this could be the perfect role for you.
This is a dual role where you’ll split your time between delivering goods to our customers and supporting branch operations. You’ll represent our business on the road by ensuring safe, efficient, and professional delivery of products. When not driving, you’ll assist in the warehouse and trade counter, serving customers, preparing stock, and maintaining a safe and tidy environment.
Responsibilities- As a Driver
- Safely operate company vehicles in line with legal requirements.
- Carry out daily vehicle inspections and report defects.
- Secure all loads and ensure accurate delivery documentation.
- Deliver products to customers, obtaining signatures for all deliveries.
- Keep vehicles clean, tidy, and roadworthy at all times.
- Serve customers in the branch, providing advice and assistance.
- Prepare stock for delivery and support with warehouse organisation.
- Assist with loading vehicles and operating fork trucks (with certification).
- Receive goods inwards, checking quantities, condition, and accuracy.
- Carry out stock checks and support periodic stocktakes.
- Maintain showroom and warehouse standards in line with health & safety requirements.
- A valid UK driving licence.
- Excellent customer service and communication skills.
- A smart, professional appearance and positive attitude.
- Ability to work as part of a team and independently.
- Flexible approach to supporting different areas of branch operations.
- Forklift truck certification is desirable (training can be provided).
- Profit Share Bonus Scheme
- Online discount portal including money off retail brands and holidays
- Employee Care Helpline and access to a digital GP
- Staff discount scheme
- Death in Service benefit
- Formal training and career progression opportunities
Hours of work: An average of 43.25 hours per week, Monday to Friday from 7.30am to 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary: NMW
Interested? At TOTAL Plumbing, we’re part of a trusted and well-established group that values its people. If you’re reliable, hardworking, and enjoy variety, you’ll fit right in.
Branch Assistant/Van Driver in Cardiff employer: LBS Builders Merchants
Contact Detail:
LBS Builders Merchants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant/Van Driver in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Total Plumbing. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and driving. Prepare some examples from your past experiences that highlight your skills. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Dress to impress! Even though this is a hands-on role, showing up smartly dressed can make a great first impression. It shows that you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates forget!
We think you need these skills to ace Branch Assistant/Van Driver in Cardiff
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about providing excellent service on the road and in the branch.
Be Clear About Your Driving Experience: Since this role involves driving, it’s crucial to mention your driving experience and any relevant qualifications. Let us know about your valid UK driving licence and any previous roles where you’ve operated vehicles safely and efficiently.
Tailor Your Application: Take a moment to tailor your application to the job description. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for. It shows us you’re genuinely interested in joining our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at LBS Builders Merchants
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Branch Assistant/Van Driver. Familiarise yourself with the daily tasks like delivering goods, serving customers, and maintaining the warehouse. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Your Team Spirit
This job requires working both independently and as part of a team. Prepare to share instances where you've successfully collaborated with others or taken the initiative on your own. Highlighting your flexibility and teamwork skills will show that you can adapt to the fast-paced environment they’re looking for.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or what a typical day looks like. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
