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- Tasks: Support the Branch Manager in running a successful plumbing branch and driving sales.
- Company: TOTAL Plumbing, part of the LBS Builders Merchants Group, values its people.
- Benefits: Profit share bonus, staff discounts, training opportunities, and employee care helpline.
- Why this job: Gain valuable experience in branch management and develop your leadership skills.
- Qualifications: Previous supervisory experience and strong customer service focus required.
- Other info: Dynamic work environment with opportunities for career progression.
The predicted salary is between 28800 - 43200 £ per year.
Location: Cardiff East
Overview
Are you ready to take the next step in your career and help lead a successful branch team? TOTAL Plumbing, part of the LBS Builders Merchants Group, is looking for a proactive and motivated Assistant Branch Manager to support the Branch Manager in the efficient, profitable, and customer-focused running of our branch.
Key Responsibilities
- Supporting the Branch Manager in overseeing the day-to-day running of the branch.
- Deputising for the Branch Manager as required.
- Assisting with stock control, purchasing, and merchandising.
- Driving sales opportunities and helping grow the customer base.
- Building and maintaining strong relationships with customers and suppliers.
- Supporting financial targets, cash collection, and profit improvement.
- Motivating, coaching, and developing staff.
- Ensuring compliance with Health & Safety, HR, and company policies.
About You
- Previous supervisory or management experience, ideally within the plumbing trade, retail, or merchanting sector.
- A strong focus on customer service and relationship building.
- Good commercial and financial awareness.
- Excellent communication and leadership skills.
- A hands‑on, proactive approach to problem solving and decision making.
What We Offer
- Profit Share Bonus Scheme
- Online discount portal including money off retail brands and holidays
- Employee Care Helpline and access to a digital GP
- Staff discount scheme
- Death in Service benefit
- Formal training and career progression opportunities
Hours of Work
An average of 43.25 hours per week, Monday to Friday from 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary Dependent on Experience
Interested? At TOTAL Plumbing, we’re part of a trusted and well‑established group that values its people. As Assistant Branch Manager, you’ll gain great experience in all areas of branch management, with opportunities to grow and develop.
Assistant Branch Manager - Total Plumbing in Cardiff employer: LBS Builders Merchants
Contact Detail:
LBS Builders Merchants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager - Total Plumbing in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the plumbing and retail sectors. You never know who might have a lead on the perfect Assistant Branch Manager role or can put in a good word for you.
✨Tip Number 2
Show up at local events or trade shows related to plumbing and construction. It's a great way to meet potential employers and showcase your passion for the industry. Plus, it gives you a chance to learn more about the latest trends!
✨Tip Number 3
Don’t just apply online; follow up! After submitting your application through our website, drop an email or make a call to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by practising common questions related to branch management and customer service. Think of examples from your past experience that highlight your leadership skills and problem-solving abilities. We want you to shine!
We think you need these skills to ace Assistant Branch Manager - Total Plumbing in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Branch Manager role. Highlight any supervisory or management experience you have, especially in plumbing or retail, to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your customer service focus and leadership skills!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to drive sales and improve customer relationships. Numbers speak volumes, so if you’ve boosted sales or improved processes, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at LBS Builders Merchants
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the plumbing trade and the specific responsibilities of an Assistant Branch Manager. Familiarise yourself with TOTAL Plumbing's values and recent developments in the industry. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Since the role involves motivating and developing staff, be ready to share examples of how you've successfully led a team in the past. Think about specific situations where you’ve had to solve problems or drive sales, and be prepared to discuss these experiences in detail.
✨Customer Focus is Key
TOTAL Plumbing places a strong emphasis on customer service, so come armed with examples of how you've built relationships with customers in previous roles. Highlight any strategies you've used to enhance customer satisfaction and loyalty, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask at the end. Inquire about the branch's goals, team dynamics, or opportunities for professional development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
