Housing Income Officer — Support Tenants & Sustain Homes
Housing Income Officer — Support Tenants & Sustain Homes

Housing Income Officer — Support Tenants & Sustain Homes

Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support tenants in managing tenancies and maintaining financial stability.
  • Company: Local authority dedicated to enhancing community housing services.
  • Benefits: Flexible working arrangements and a supportive work environment.
  • Why this job: Make a real difference in people's lives by helping them sustain their homes.
  • Qualifications: Strong communication skills and knowledge of welfare benefits required.
  • Other info: Join a team focused on person-centred approaches and community resilience.

The predicted salary is between 30000 - 42000 £ per year.

A local authority in the United Kingdom seeks a dedicated Income Officer to support residents in managing tenancies and maintaining financial stability. Your role will involve proactive management of rent accounts, providing guidance to tenants, and addressing complex cases when necessary. This position emphasizes a person-centred approach while ensuring effective rent collection.

Candidates should possess strong communication skills and a solid understanding of welfare benefits, contributing to the overall resilience of housing services. In return, we offer a range of benefits including flexible working arrangements.

Housing Income Officer — Support Tenants & Sustain Homes employer: LBC ORC

As a local authority, we pride ourselves on being an excellent employer that values the well-being and development of our staff. With a strong commitment to a person-centred approach, we offer flexible working arrangements, a supportive work culture, and numerous opportunities for professional growth, making it a rewarding environment for those passionate about helping residents sustain their homes and manage their tenancies effectively.
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Contact Detail:

LBC ORC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Income Officer — Support Tenants & Sustain Homes

Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to tenancy support and financial management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

Tip Number 3

Showcase your communication skills! During interviews, share examples of how you've effectively supported tenants or resolved complex cases. This will demonstrate your person-centred approach and ability to handle challenges.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Housing Income Officer — Support Tenants & Sustain Homes

Communication Skills
Understanding of Welfare Benefits
Proactive Management
Financial Stability Support
Tenancy Management
Problem-Solving Skills
Person-Centred Approach
Effective Rent Collection
Complex Case Handling
Resilience in Housing Services

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing tenancies and financial stability. We want to see how your skills align with the role of an Income Officer, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting tenants and how your person-centred approach can make a difference. Keep it engaging and personal – we love to see your personality!

Showcase Communication Skills: Since strong communication is key for this role, make sure to highlight any experiences where you’ve effectively communicated with tenants or resolved complex cases. We want to know how you connect with people!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at LBC ORC

Know Your Stuff

Make sure you brush up on your knowledge of welfare benefits and housing policies. Understanding the financial aspects of tenancies will show that you're serious about supporting residents effectively.

Showcase Your Communication Skills

Prepare examples of how you've successfully communicated with tenants or resolved complex cases in the past. This will demonstrate your ability to connect with people and handle sensitive situations.

Emphasise a Person-Centred Approach

Be ready to discuss how you prioritise the needs of tenants in your work. Share specific instances where you've gone above and beyond to support someone, highlighting your commitment to their well-being.

Ask Insightful Questions

Prepare thoughtful questions about the role and the local authority's approach to housing services. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Housing Income Officer — Support Tenants & Sustain Homes
LBC ORC
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  • Housing Income Officer — Support Tenants & Sustain Homes

    Full-Time
    30000 - 42000 £ / year (est.)
  • L

    LBC ORC

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