At a Glance
- Tasks: Assist taxpayers, manage cases, and negotiate payments in a supportive environment.
- Company: A municipal council in London focused on effective tax administration.
- Benefits: Flexible hours, robust benefits, and opportunities for professional growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Two years of Council Tax experience and strong communication skills.
- Other info: Join a team that values collaboration and customer service.
The predicted salary is between 36000 - 60000 £ per year.
A municipal council in London is seeking a Council Tax Officer to enhance revenue through effective tax administration and customer service. The ideal candidate will have at least two years of experience in Council Tax procedures, strong communication skills, and the ability to manage complex cases.
Responsibilities include:
- Directly assisting taxpayers
- Liaising with enforcement agents
- Attending court to negotiate payments
The position offers robust benefits and a supportive work environment.
Council Tax Specialist — Flexible Hours, Growth employer: LBC ORC
Contact Detail:
LBC ORC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Specialist — Flexible Hours, Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the council tax field or join relevant groups on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of council tax procedures and customer service best practices. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing complex cases and assisting taxpayers. Real-life examples can make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Council Tax Specialist — Flexible Hours, Growth
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your two years of experience in Council Tax procedures. We want to see how you've tackled complex cases and what skills you've developed along the way.
Communication is Key: Since strong communication skills are a must, give examples of how you've effectively assisted taxpayers or liaised with enforcement agents. We love seeing real-life scenarios that showcase your abilities!
Tailor Your Application: Don’t just send a generic application! We appreciate when candidates take the time to tailor their CV and cover letter to our specific job description. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LBC ORC
✨Know Your Council Tax Stuff
Make sure you brush up on your knowledge of council tax procedures and regulations. Familiarise yourself with the latest changes in legislation and how they impact taxpayers. This will show that you're not just experienced, but also proactive about staying informed.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively assisted taxpayers in the past. Think about situations where you had to explain complex information clearly or resolve disputes. Practising these scenarios can help you articulate your skills during the interview.
✨Prepare for Complex Case Management
Be ready to discuss your experience managing complex cases. Think of specific examples where you successfully navigated challenging situations, liaised with enforcement agents, or negotiated payments. Highlighting your problem-solving abilities will demonstrate your capability to handle the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the council's approach to customer service or how they support their staff in handling difficult cases. This shows your genuine interest in the role and helps you gauge if the environment is a good fit for you.